Water Environment Services

Water Environment Services

Report a Spill, Leak or Sewer Odor!

Spills and leaks from contaminants, can be dangerous if left unattended. In addition, spilled chemicals can also pollute our streams and underground drinking water supplies, as well as harm pets, plants and wildlife. Help us prevent polluting our streams and underground drinking water supplies.

Report sewer or stormwater problems or concerns, such as a sewer spill or illegal dumping into a storm drain.

Report a Spill or Leak

Thank you for helping us to protect public health and the environment!

Waterway Cleanup Series Wrap-Up at High Rocks Park

Join SOLVE and Clackamas Water Environment Services for the wrap-up event of the Waterway Cleanup Series. We are looking for volunteers like you dedicated to making a meaningful impact and help us clean up High Rocks Park.  

We will be meeting up on the pedestrian bridge crossing the river. This is located right next to the Gladstone DMV so if you're not sure how to get there follow the signs for the DMV.

Wastewater overflow near Zigzag Ranger Station

At approximately 8:30 A.M., April 30, 2026, Clackamas Water Environment Services (WES) discovered a wastewater overflow along the shoulder of HWY 26 near the Zigzag Ranger Station.  

WES personnel have cleared the pipe blockage and stopped the overflow. Crews are finishing cleanup activities and have posted temporary signs to avoid contact with the water in the immediate area for the next 24 hours.

The Oregon Emergency Response System (OERS) has been notified.
 

Updating WES Autopay Online

First, go to Clackamas Water Environment Services Utility Billing

  1. Once on the site click the ‘Sign In/Register’ button in the upper right hand corner of the window.
     top of the utility billing page
  2. On the login screen enter your email and password and click the ‘Login’ button. If you’ve forgotten your password instead click on the ‘Forgot Password?’ link.
    login screen
  3. Once you’ve logged on click on the ‘Manage auto pay’ button on the right side of the window.
    WES Account screen highlighting the ‘Manage auto pay button’
  4. On the manage auto pay page, click the three vertical dots next to the draft date under the ‘Enrolled’ heading and then click the ‘Update Payment Info’ button in the drop down that appears.
    showing where to find the Update Payment info
  5. On the ‘Update auto pay’ page click the ‘Payment day’ drop down and select a new date. The site will no longer allow you to select a day later than the 20th to ensure your account does not accrue late fees or penalties.
    Payment day drop down menu
  6. Once a new day has been selected you will have to reenter your credit card’s security code and then click on the ‘Update info’ button.
    select the Update info button
  7. The draft date on the main ‘Manage auto pay’ page should now reflect the newly selected date. You will also receive an email notifying you of the change. 
    confirming enrollment and showing the draft date
Sidebar Heading
Related Information
New Format?
Off

Understanding your bill

  1. Account Info - account number, service address, name, how much you owe and when it’s due
     shows where on the bill to find account number, service address, name, how much you owe and when it’s due
  2. Account Summary - prior balance and account activity
    shows where on the bill to find the account summary
  3. Current Charges - detailed breakdown of current charges 
    • Sanitary Sewer - Residential customers are billed a standard rate per-dwelling unit. Commercial and institutional sewer rates are based on a 12-month water consumption average
    • Surface Water - Surface water rates are billed on impervious surface area with 2,500 square feet equaling 1 unit
    • On-Site Maintenance - On-site maintenance fees are billed to residents in subdivisions where additional detention is required
    • Right-of-Way Fee - These fees are charged by your city when utilities provide services within its streets 
      shows where on the bill to find current charges broken down by service
  4. Message Center - important account information, news or announcements
    shows where on the bill to find news from WES
  5. Contact Us - flexible options to help you reach us 
    shows where on the bill to find WES contact information
  6. Last Payment Detail - date received and amount of your last payment 
    shows where on the bill to find last payment details
  7. Ways to Pay - choose from our many easy payment options
    shows where on the bill to find ways to pay including, automatic payments, online, by phone, by mail, and in-person
Sidebar Heading
Related Information
New Format?
Off

9th Annual WES-SOLVE Waterway Cleanup Series Kick-off Event

Join us at the 9th Annual WES-SOLVE Waterway Cleanup Series Kick-off Event along the Willamette River next month. SOLVE provides high-vis vests, trash bags, gloves, and trash pickers. Bring a pair of comfortable closed-toed shoes and you’ll be ready to go.

Last year, 1,696 volunteers helped us remove more than 30,000 pounds of trash from Clackamas County’s waterways and natural areas.

Learn more and register!