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Clackamas Water Environment Services produces clean water, protects water quality and recovers renewable resources. We do this by providing wastewater services, stormwater management, and environmental education. It's our job to protect public health and support the vitality of our communities, natural environment and economy.
Temporary Service Disruption for Payments
Update Feb. 11, 9:30 AM
Starting on February 6, 2026, WES' online and automated phone/text utility payment systems are temporarily unavailable due to a nationwide system outage caused by a cybersecurity incident affecting our third-party provider, Bridgepay Network Solutions.
Bridgepay Network Solutions reported this was not a credit card data breach, and there is no evidence of customer data exposure at this time. Restoration by Bridgepay Network Solutions is in progress; however, they do not currently have an estimated time for a resolution.
No action is required at this time. Any unpaid balance from this month will appear on your next bill. You will not be charged a late fee because of this outage. We apologize for the inconvenience.
If you prefer to make a payment during the system outage, please use one of the following payment methods:
- Mail a check to: PO Box 6940, Portland, OR 97228-6940.
- Pay in-person Monday – Thursday from 7:30 AM – 12:00 PM and 1:00 PM – 5:00 PM at: 150 Beavercreek Road #430, Oregon City, OR 97045.
- Call (503) 742-4567, and our Customer Service Team can accept your debit or credit card payment over the phone Monday – Thursday from 7:30 AM – 12:00 PM and 1:00 PM – 5:00 PM.
- Contact your bank to set up bill pay. If you currently have bill pay set up with your bank, those payments should continue to be processed.
We will continue to keep you updated as we receive additional information.
Pay Your Utility Bill
Pay your utility bill online, access your account and sign up for paperless billing.
Report a Spill, Leak or Sewer Odor
Report problems such as a sewer spill, illegal dumping into a storm drain or sewer odor from our facilities.
For Developers and Builders
Our Services
Wastewater Services
Stormwater Management
Environmental Education
Stay in Touch
The Clackamas Water Environment Services team serves as a resource for community members from all walks of life. Please stay in touch.
Customer Service
503-742-4567
wescustomerservice@clackamas.us
