Development Direct

Welcome to Development Direct, Clackamas County’s electronic permitting and plans review system.

With Development Direct online you can:  

  • Complete and submit applications for Building, Site Development, Right of Way and Utility permits 
  • Have your plans and documents reviewed and approved electronically
  • Pay fees and manage your projects from start to finish

Development Direct logo
Enter Development Direct

Use Development Direct for...

  • All Development Engineering permits, including:
    • Development Permits
    • Entrance Permits (Driveway)
    • Right of Way Permits
    • Utility Permits
  • All Building, Electrical, Plumbing and Mechanical permits that require a plan review

Visit Development Direct

Use the "How To Apply for a Permit" page for...

  • Trade contractor Electrical, Plumbing and Mechanical permits that do not require a plan review
  • Basic homeowner Electrical, Plumbing and Mechanical permits that do not require a plan review
  • Septic permits
  • Land Use permits

Visit How-To Apply for a Permit

At this time, you must use the Chrome or Firefox browser to access Development Direct.

Getting Started

As you get started, here are some important tips for using Development Direct.  

  • Step by step instructions for the whole review process are provided below. To submit an application, see steps 1 through 4.  
  • It’s important to prepare your drawings before you start an application. See step #1 below for details on these requirements.
    • All drawings and documents must be PDF files
    • Drawings will be uploaded as a single sheets.
    • Drawings and documents must use the naming conventions.  
  • Development Direct will communicate with you via email. System-generated emails will come from avolvesoftware.com or donotreply@clackamas.us.  
  • Our How To Guide provides information to help you get ready to use Development Direct, including what permits you need, documents you are required to submit, and how to schedule inspections. Review the How To Guide before using the steps below to start your project.  
  • For more detailed instructions, see our Users Guide

If you have questions about whether you need a permit, contact the division that handles that work. For an overview of our divisions, please visit Development Services.

Development Direct logo
Enter Development Direct

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The guidelines below will help you prepare the project drawings and documents needed to submit your application. Need additional instructions? Our User Guide provides full details on preparing your drawings and documents.

Before you start, it’s important to know.  

  • All drawings and documents must be PDF files.  
  • If you need help scanning your drawings, a local print shop may be able to help.  
  • All drawings and documents must following the naming conventions provided below.  
  • For drawings, each sheet will be uploaded as a single file.

Drawing requirements

  • All drawing must be PDF files, with searchable or vector PDF files preferred.
  • Each page or sheet of a drawing file must be uploaded to Development Direct as a separate file
    If your drawing is a multi-page PDF file, there are many websites and videos available on the internet to guide you through the steps of splitting your PDF files. 
  • Each sheet/page of a drawing must have the page orientation set to landscape.
    landscape formatted file - correctformat
    landscape
    portrait formatted file - incorrect format
    portrait
  • All plans must be drawn to scale, with the scale clearly labeled on the drawing.

Drawing file naming conventions

All drawing files must follow the naming conventions to ensure that they are listed in the proper order when uploaded. When naming drawings:  

  • The names are based on the order of the sheets in your drawings set. They must be named and uploaded in this order  
  • Please limit the number of characters in a file name to 35 or less; abbreviations are acceptable.  
  • Do not include dashes (-) or other special characters (such as &, %, #) in the file name.

Important: If you are asked to correct and resubmit a file, do not rename it (for example, add a version number). You must use the original file name or it will not be accepted. Once it is uploaded, the file will automatically be assigned a version number.

The naming convention starts with a number showing the drawing’s position in the overall drawing set, followed by a description based upon the information provided on the drawing page. For example, if these are the first 3 drawing in your drawing set:

document example for naming

The drawings would be named as follows:
3-digit number showing drawing’s order in the set + (space) + Number and/or letter provided on the sheet + (space) + Sheet Title/Name = File Name

Examples:

  • 001 + (space) + S02 + (space) + Foundation = 001 S02 Foundation
  • 002 + (space) + S03 + (space) + Floor Plan = 002 S03 Floor Plan
  • 003 + (space) + S04 + (space) + Roof Wall Details = 003 S04 Roof Wall Details

Document requirements

  • Documents are other project elements that are not drawing files (such as certifications, easement letters, Geotechnical reports, or structural calculations).  
  • Each document should be uploaded as a separate complete document (multiple page documents are allowed), but not as individual sheets.  
  • All documents must be PDF files.

Naming conventions for document files  

  • Document file names should describe the contents of the file. Because they do not need to be in a defined order, you do not need to start the file name with a number.  
  • Please limit the number of characters in a file name to 35 or less; abbreviations are acceptable.
  • Do not include dashes [-] or other special characters (such as &, %, #) in the file name.
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To apply for a permit and submit documents for review, you need to create an account.

  • If you have pop-up blockers turned on, you will need to disable them for the Development Direct website. Doing this will allow the log-in page to appear when you sign in.  
  • Go to Development Direct and click the “Create Account” button  
  • Fill in all necessary information and click “Create My Account”  
  • You will get a confirmation code via email. Enter this code and click “continue”  
  • When done a message will appear letting you know your account was successfully created  
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When you are ready to apply for a permit, you must submit a completed application

  1. Once you have created an account, log in to Development Direct using the email address and password you used to setup your account.
  2. As part of creating an application, the roles assigned to the project participants have specific meanings, with not all roles allowed to do the same tasks.
    Before starting the application, carefully consider who you assign to serve as the following roles as part of your project:
    • Submitter
      The submitter is the currently logged in user, who is either the property owner or an authorized representative of the property owner.
    • Applicant
      The applicant is the only person who will be notified via email to upload files, who can make payments and who can respond to correction requests during the application review.
    • Construction Point of Contact
      This person is responsible for answering construction/inspection related questions after a permit has been issued. (Typically this is the project contractor).
  3. On the portal page, based upon the type of permit you need, begin applying for a permit by selecting one of the following:
    • Apply + Manage Building Permits
    • Apply + Manage Engineering Permits

    The permits available on Development Direct are listed below.

    Building Permits
    (plan review required)
    Development Engineering Permits
    (plan review required)
    • Agricultural Exemption
    • Building
    • Building Permit Revisions
    • Electrical
    • Manufactured Dwelling
    • Mechanical
    • Plumbing
    • Development
    • Entrance
    • Right of Way
    • Utility

    Need another type of permit? Check our How To Guide for assistance.

  4. Use the drop down menu to choose the type of permit you need. In the name box assign a project name to your application.
    Start new application request

    Note: All project names are limited to 100 characters or less.

    When naming the project the following is recommended:

    • Building applications
      Use the site address followed by the type of work.  
      Example: 5607 SE FOREST DR - New Construction.
    • Development Engineering Applications
      Use the project title, plus the description or road name.  
      Example: Smith Partition — two lots  
      Example: Smith Partition – Johnson Road
  5. Select Start Application Process button and you will be walked through the application process.

    Note: When completing the application watch the section headers on the right side to see if each section is complete or incomplete. If you cannot submit your application, go back and make sure each section is marked as complete.

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After your application has been processed, you will receive an Upload and Submit message with a link to upload your project documents in Development Direct.

To help your project move through the process quickly, please make sure that you upload your project drawings and documents correctly.

  • Drawing sheets
    • Upload into the drawing folder.
    • Upload in landscape (horizontal) orientation.
      landscape formatted file - correctformat
      landscape
      portrait formatted file - incorrect format
      portrait
    • Upload each sheet as a single file.
    • All drawings must be PDF.
    • Use the drawing file naming conventions shown in Step 1 above.
  • Documents (reports, calculations, etc.)
    • Upload into the documents folder.
    • Upload all documents as one complete document or packet, not as individual pages.
    • Documents must be in a PDF format. 
    • You must use the document file naming conventions shown in Step #1 above.
  • Remember to complete your task when you are done uploading all your drawings and documents.
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You may want to allow others to participate in your project (for example, a co-worker, partner or architect). If you choose to do this, you can assign permissions to each individual.

To invite someone as a project participant:

  1. Select the Invite Others tab located near the top of the Upload and Submit form.
    Invite others screenshot
  2. At Invite to Group, select one of the following:
    • Applicant
      An Applicant can view previously uploaded files, comment on, and complete tasks.
      • Note: You can add as many Applicants as you like, but the first applicant to accept a task is the only one who can work on it.
    • View Only Applicant
      A View Only Applicant can only view previously uploaded files. You can add as many View Only Applicants as you like.
  3. Enter the name and email address of the individual to invite.
  4. When finished, select Invite User.
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After your files are submitted, our staff will begin the Prescreen Review process to check the drawings and documents provided for the project.

After we finish reviewing your files, you will receive a system-generated email and be notified in Development Direct letting you know the status of your application.

  • If all requirements of the Prescreen Review were met, you will receive a Prescreen Completed email.
  • If additional information is needed, you will receive a Prescreen Corrections email. See Step 9 below for how to respond to requests for additional information.
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If fees are required for your project, they must be paid before your application is complete. There are 3 ways you can pay fees:

Online Payments
(Credit/debit card)
The fastest way to move forward with your permit is to make payment through your Development Direct account. Online fees maybe paid via Visa, MasterCard, Discover Card (eCheck will be coming soon!). Note when using a credit/debit card that bank service fee apply.

We accept Visa, Master Card and Discover Card

In-Person Payments
(Cash or Check)

You may pay in-person, during our business hours 8 a.m. to 4 p.m., Monday through Thursday, and 8 a.m. to 3 p.m. on Fridays. 
Our offices are at: 150 Beavercreek Rd, Oregon City, OR 97045 map

Mail or Payment Drop-box
(Check only)
Send check by mail:
Clackamas County
Attn: Building Codes – or – Development Engineering (depending on your permit)
150 Beavercreek Road
Oregon City, OR 97045
Include your permit number on your check so we can match your payment to your project.

Please note:

Your application process will be paused until we receive funds.

With in-person/mail/drop-box payments, you are still required to submit your application online.

Once you have met all the submittal requirements, Prescreen Review is complete, and any necessary fees are paid, your application will be routed to all applicable reviewers and you will receive an email letting you know that the Plan Review process is underway.

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Development Direct will be your go-to place to:

  • check the status of your project;
  • see if action is required from you to move the permit forward, and
  • when requested, upload any additional items needed to complete the plan review for your project.

Note: You can check the status of your project at any time, but all reviews must be completed for you to respond or upload documents to the system. Receiving a task is an indication that action or a response is required.

Log in to Development Direct to see a list of your projects and the status of each.

  1. Log in to Development Direct.
  2. At the bottom of the Clackamas County Development Direct Portal page, select ProjectDox button.
    The Projects list is displayed. (If you are on the Task tab, you will need to select Projects.)
    Project list
  3. If you don’t see a particular project, in the lower-right corner of the list, select Previous button or Next button.
  4. The STATUS column indicates where your project is in the review process. You can also view additional status information by selecting the Project Status icon (Project status) button to the left of a project number.

    A Status page displays more detailed information.
  5. Option: To see the status of each of project task, select View Report at the bottom of the page. The Plan Review – Workflow Routing Slip report will be displayed. When you are finished viewing the report, select Close button (Close) in the upper-right corner.
  6. To return to the Projects list, select Home buttonnear the top-center of the page.
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Once all staff reviews of your project are complete, you will receive a system-generated email and be notified in Development Direct if corrections or additional information are required for your project. Required actions will be assigned to you as tasks. The email you receive will contain a link to begin the task.

Our User Guide provides full details on how to view and respond to corrections and changemarks.

  1. To begin the task, select Start Task button in the email you received and log in to Development Direct; then click the ProjectDox banner. The Tasks list for your project is displayed.
    Screenshot of Tasks
  2. In the TASK column, select your task.
    Note: Be sure to select the task name in the TASK column, and not the button in the ACTION column.
    A pop-up window will be displayed, with additional information.

Our staff will identify required corrections in the form of a comment or a changemark.

  • A comment is a text only remark,
  • A changemark is a comment that is placed and marked directly on a drawing.

If a comment or changemark is labeled Correction required, it will be assigned to you as a task.

To review these comments: Select the Review comments button box in the STEP 1 of 4 area of the pop-up window

If you are past the Prescreen Review phase and in the Plan Review phase, you can export comments and changemarks to an Excel worksheet. See the User Guide for more detail.
Step 1 of 4

The comment list will be displayed.
Comment List

The first column in the list displays the reference number assigned to each comment or changemark, and indicates whether the staff has reviewed any required corrections that you have made to your files. If it displays Unresolved, the issue has not yet been addressed. The second column displays the comments from the reviewer.

After reviewing the comments, go to the Please enter your responses column (far-right of list) and enter a response for each comment in order to be able to keep the process moving forward.
Responses

You can view and respond to changemarks in the comments list. Changemarks display the heading Changemark note with a small file image below.
Changemark note

To the right of the Changemark note column, select the file name or click on the file image.
Changemark file name

The changemark window is displayed.
Changemark notices

An image of your file with reviewer markup is displayed to the left, and a changemark list is displayed to the right.
Changemark list

View changemark comments

  1. To view a changemark comment, do one of the following:
    • On the file, in the markup area, hover over Blue page icon (blue page icon) to display a pop-up window showing the comment.
    • In the changemark list, select a changemark to display the comment just below the list.
  2. To enter a response to a changemark comment:
    • Select a changemark in the list and, just to the right, enter a response in the Your response box. When finished, click Save Response
      Note: You can also enter a response to a changemark in the comments list (displayed before going to the changemark window), just as you enter regular comments. In the comments list, enter a response in the Please enter your responses column (far-right of list).
  3. When you are finished viewing the changemarks, select Close (lower-right corner of window).
    The comments list is displayed.
  4. When you are finished viewing comments and changemarks, select Close window (upper-right corner of window).

Option: Instead of reviewing and responding to comments and changemarks in Development Direct, you can download them to Excel. In the Step 1 of 4 area, select Export to Excel. Enter your responses, and then save and close. In the Respond and Resubmit window, select Import Excel Responses. See the User Guide or more detail.

Resubmit corrected files
The STEP 2 of 4 area allows you to resubmit files that you have corrected and to upload new files.
Step 2 of 4

  • To upload corrected files, in the STEP 2 of 4 area, select Versioned Files.
    Versioned files

Upload files with original file name
If you are uploading a corrected file, do not rename it before resubmitting it (for example, adding version number). Once the file is uploaded, it will automatically be assigned a version number.

  1. Following Are your updated files named exactly the same* as the prior versions, select Yes.
  2. Select either Upload Drawings or Upload Documents depending on the file type.
    The File Upload window is displayed.
    File upload window
  3. Select Browse for Files.

    Option: You can also drag and drop files directly to the window.
    The Open dialog box is displayed.
  4. At the left of the dialog box, select the location of your files.
  5. Select the files to upload and select Open.
    Note: To select multiple files, hold down Shift or Ctrl as you select them.
    The selected files are added to the File Upload window.
  6. Repeat as needed to add other files.

Prior to starting the upload, the color coding on the screen provides a double check of the files you have selected. Files noted in blue indicate that a new version of an existing file will be uploaded. Files noted in orange are new files that were not previously provided, so they will be uploaded as a separate sheets and will not replace any original drawings. Files noted in red are ones flagged as duplicates, so they will likely be discarded. When all files have been added, and checked to make sure they are correct, select Start Upload button at the top of the dialog box.

Added files window
After upload, a pop-up window is redisplayed. The uploaded files have been added to either the Drawings or Documents folder (displayed at the left of the window), depending on their file type.

Upload missing files

  1. In the STEP 2 of 4 area, select New Files.
    New Files tab
  2. Select either Upload Drawings or Upload Documents depending on the type of file to upload.
    The File Upload pop-up window is displayed.
    File upload window
  3. Select Browse for Files .
    Option: You can also drag and drop files directly from File Explorer to the window.
    The Open dialog box is displayed.
  4. At the left of the dialog box, select the location of your files.
  5. Select the files to upload and select Open button.
    Note: To select multiple files, hold down Shift or Ctrl as you select them.
    The selected files are added to the File Upload window.
  6. Repeat as needed to add other files.
  7. When all files have been added, at the top of the dialog box, select Start Upload button.
    A pop-up window is redisplayed. The uploaded files have been added to either the Drawings folder or Documents folder (displayed at the left of the window), depending on their file type.

Confirm responses completed and files uploaded

  1. In the STEP 3 of 4 area, select both check boxes to confirm that you have responded to all comments and uploaded all requested files. (Remember, you will not be allowed to move forward until you respond to each comment.)
    Step 3 of 4
  2. At the bottom of the window, select Submit button.
  3. Your comments and files will be reviewed by staff. The process will be repeated until all issues have been resolved.
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When all plan reviews are complete, we will send you a notice that the review is complete and informing you if any final fees are required. Once payment of fees is verified, you will be able to:

  • Download and print your approved plans;
  • Begin work, and
  • Schedule inspections.

See the User Guide for more detail.

To pay your fees, you will receive a Final Payment email.

Final Payment email

  1. In the Final Payment email, select Start Task button, log in to Development Direct and select the ProjectDox banner.

    The Tasks list for your project is displayed.

  2. In the TASK column, select Final Payment.

    Important Be sure to select the Final Payment task name not the button in the ACTION column.

    After selecting the Final Payment task name, the Billing Information window is displayed. You will be prompted through the payment screens.

To learn more about our payment options, see Step 7 above.

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When all required fees are paid, you will receive a system-generated email and be notified in Development Direct that the permit is approved and your final documents are ready for download. You may now download and print your files. Note: : If you have not received this e-mail within 5 business days of paying and/or cannot access the approved folder on the project, for building permits please contact the permits team at bldservice@clackamas.us or by phone at 503-742-4240 or for development engineering permits contact engineering@clackamas.us or by phone at 503-742-4691. 

Print a color copy of all approved plans, documents, and permits, and be sure to have these documents on-site for inspections. Your plans will be permanently stored in Development Direct, so if they are lost or destroyed you can log in and download them again.

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As you begin your project, the Building Codes and Development Engineering webpages have resources to assist you.

  • For Building inspections, schedule online by using our inspection app or by calling 503-742-4400 for assistance.
  • For Development Engineering inspections, follow the instructions on your permit. Your permit states what inspections are required. If you have requested an inspection and have not received a response within one business day, please contact us at engineering@clackamas.us or 503-742-4691 and reference your permit number. Please request inspections a minimum of 2 business days in advance.
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You have several options to learn how to use Development Direct.

  • Watch our videos.
  • If you would like detailed instructions to get to know Development Direct at your own pace, you can access our Users Guide.
  • Would you like a more personalized training option or need to train a group of people? Call 503-742-4400 and we’ll work with you to arrange training that meets your needs
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All Clackamas County Building, Electrical, Mechanical, Plumbing, Site Development, Entrance and Utility plan reviews and permits are processed through Development Direct. But understanding that online services don’t work for everyone, we offer several options to help you keep your project on track if you don’t have access to a computer.

Visit our permit center
At the Development Direct kiosk, located on the 2nd floor of the Development Services Building at 150 Beavercreek Road in Oregon City, we can help you scan your drawings (up to 3 pages, no larger than 11”x17”), upload files, separate, rename and upload .PDF files, and navigate the online application and payment screens. To use the kiosk, make an appointment and reserve your spot. Making an appointment reserves the kiosk for your use with a staff member and allows us to provide the quality of service that every customer needs and deserves.

Reserve Your Spot

Please note that use of the Development Direct kiosk will be prioritized by appointments and staff availability; walk-in use cannot be guaranteed.

Give us a call
Need to know your project status but don’t have a computer? Our friendly staff are available to answer your questions and help get the information you need. Call us at 503-742-4400 or visit us on the second floor of the Development Services Building at 150 Beavercreek Road in Oregon City.

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Development Direct uses a web-based system called ProjectDox, which can be accessed through most browsers without downloading any additional components or software.

At this time, you must use the Chrome or Firefox browser to access Development Direct.

When you use Development Direct for the first time, you’ll be prompted to create a new account, even if you already have a ProjectDox account through another jurisdiction.

We do not have an app at this time.

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In response to the COVID-19 pandemic we developed customized forms and a process that relied on email and a system not designed for electronic plans review. It worked, but Development Direct is created especially for these functions and will make the application, submittal and review process faster and easier!

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Frequently Asked Questions

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The guidelines below will help you prepare the project drawings and documents needed to submit your application. Need additional instructions? Our User Guide provides full details on preparing your drawings and documents.

Before you start, it’s important to know.  

  • All drawings and documents must be PDF files.  
  • If you need help scanning your drawings, a local print shop may be able to help.  
  • All drawings and documents must following the naming conventions provided below.  
  • For drawings, each sheet will be uploaded as a single file.

Drawing requirements

  • All drawing must be PDF files, with searchable or vector PDF files preferred.
  • Each page or sheet of a drawing file must be uploaded to Development Direct as a separate file
    If your drawing is a multi-page PDF file, there are many websites and videos available on the internet to guide you through the steps of splitting your PDF files. 
  • Each sheet/page of a drawing must have the page orientation set to landscape.
    landscape formatted file - correctformat
    landscape
    portrait formatted file - incorrect format
    portrait
  • All plans must be drawn to scale, with the scale clearly labeled on the drawing.

Drawing file naming conventions

All drawing files must follow the naming conventions to ensure that they are listed in the proper order when uploaded. When naming drawings:  

  • The names are based on the order of the sheets in your drawings set. They must be named and uploaded in this order  
  • Please limit the number of characters in a file name to 35 or less; abbreviations are acceptable.  
  • Do not include dashes (-) or other special characters (such as &, %, #) in the file name.

Important: If you are asked to correct and resubmit a file, do not rename it (for example, add a version number). You must use the original file name or it will not be accepted. Once it is uploaded, the file will automatically be assigned a version number.

The naming convention starts with a number showing the drawing’s position in the overall drawing set, followed by a description based upon the information provided on the drawing page. For example, if these are the first 3 drawing in your drawing set:

document example for naming

The drawings would be named as follows:
3-digit number showing drawing’s order in the set + (space) + Number and/or letter provided on the sheet + (space) + Sheet Title/Name = File Name

Examples:

  • 001 + (space) + S02 + (space) + Foundation = 001 S02 Foundation
  • 002 + (space) + S03 + (space) + Floor Plan = 002 S03 Floor Plan
  • 003 + (space) + S04 + (space) + Roof Wall Details = 003 S04 Roof Wall Details

Document requirements

  • Documents are other project elements that are not drawing files (such as certifications, easement letters, Geotechnical reports, or structural calculations).  
  • Each document should be uploaded as a separate complete document (multiple page documents are allowed), but not as individual sheets.  
  • All documents must be PDF files.

Naming conventions for document files  

  • Document file names should describe the contents of the file. Because they do not need to be in a defined order, you do not need to start the file name with a number.  
  • Please limit the number of characters in a file name to 35 or less; abbreviations are acceptable.
  • Do not include dashes [-] or other special characters (such as &, %, #) in the file name.
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To apply for a permit and submit documents for review, you need to create an account.

  • If you have pop-up blockers turned on, you will need to disable them for the Development Direct website. Doing this will allow the log-in page to appear when you sign in.  
  • Go to Development Direct and click the “Create Account” button  
  • Fill in all necessary information and click “Create My Account”  
  • You will get a confirmation code via email. Enter this code and click “continue”  
  • When done a message will appear letting you know your account was successfully created  
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When you are ready to apply for a permit, you must submit a completed application

  1. Once you have created an account, log in to Development Direct using the email address and password you used to setup your account.
  2. As part of creating an application, the roles assigned to the project participants have specific meanings, with not all roles allowed to do the same tasks.
    Before starting the application, carefully consider who you assign to serve as the following roles as part of your project:
    • Submitter
      The submitter is the currently logged in user, who is either the property owner or an authorized representative of the property owner.
    • Applicant
      The applicant is the only person who will be notified via email to upload files, who can make payments and who can respond to correction requests during the application review.
    • Construction Point of Contact
      This person is responsible for answering construction/inspection related questions after a permit has been issued. (Typically this is the project contractor).
  3. On the portal page, based upon the type of permit you need, begin applying for a permit by selecting one of the following:
    • Apply + Manage Building Permits
    • Apply + Manage Engineering Permits

    The permits available on Development Direct are listed below.

    Building Permits
    (plan review required)
    Development Engineering Permits
    (plan review required)
    • Agricultural Exemption
    • Building
    • Building Permit Revisions
    • Electrical
    • Manufactured Dwelling
    • Mechanical
    • Plumbing
    • Development
    • Entrance
    • Right of Way
    • Utility

    Need another type of permit? Check our How To Guide for assistance.

  4. Use the drop down menu to choose the type of permit you need. In the name box assign a project name to your application.
    Start new application request

    Note: All project names are limited to 100 characters or less.

    When naming the project the following is recommended:

    • Building applications
      Use the site address followed by the type of work.  
      Example: 5607 SE FOREST DR - New Construction.
    • Development Engineering Applications
      Use the project title, plus the description or road name.  
      Example: Smith Partition — two lots  
      Example: Smith Partition – Johnson Road
  5. Select Start Application Process button and you will be walked through the application process.

    Note: When completing the application watch the section headers on the right side to see if each section is complete or incomplete. If you cannot submit your application, go back and make sure each section is marked as complete.

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After your application has been processed, you will receive an Upload and Submit message with a link to upload your project documents in Development Direct.

To help your project move through the process quickly, please make sure that you upload your project drawings and documents correctly.

  • Drawing sheets
    • Upload into the drawing folder.
    • Upload in landscape (horizontal) orientation.
      landscape formatted file - correctformat
      landscape
      portrait formatted file - incorrect format
      portrait
    • Upload each sheet as a single file.
    • All drawings must be PDF.
    • Use the drawing file naming conventions shown in Step 1 above.
  • Documents (reports, calculations, etc.)
    • Upload into the documents folder.
    • Upload all documents as one complete document or packet, not as individual pages.
    • Documents must be in a PDF format. 
    • You must use the document file naming conventions shown in Step #1 above.
  • Remember to complete your task when you are done uploading all your drawings and documents.
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You may want to allow others to participate in your project (for example, a co-worker, partner or architect). If you choose to do this, you can assign permissions to each individual.

To invite someone as a project participant:

  1. Select the Invite Others tab located near the top of the Upload and Submit form.
    Invite others screenshot
  2. At Invite to Group, select one of the following:
    • Applicant
      An Applicant can view previously uploaded files, comment on, and complete tasks.
      • Note: You can add as many Applicants as you like, but the first applicant to accept a task is the only one who can work on it.
    • View Only Applicant
      A View Only Applicant can only view previously uploaded files. You can add as many View Only Applicants as you like.
  3. Enter the name and email address of the individual to invite.
  4. When finished, select Invite User.
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After your files are submitted, our staff will begin the Prescreen Review process to check the drawings and documents provided for the project.

After we finish reviewing your files, you will receive a system-generated email and be notified in Development Direct letting you know the status of your application.

  • If all requirements of the Prescreen Review were met, you will receive a Prescreen Completed email.
  • If additional information is needed, you will receive a Prescreen Corrections email. See Step 9 below for how to respond to requests for additional information.
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If fees are required for your project, they must be paid before your application is complete. There are 3 ways you can pay fees:

Online Payments
(Credit/debit card)
The fastest way to move forward with your permit is to make payment through your Development Direct account. Online fees maybe paid via Visa, MasterCard, Discover Card (eCheck will be coming soon!). Note when using a credit/debit card that bank service fee apply.

We accept Visa, Master Card and Discover Card

In-Person Payments
(Cash or Check)

You may pay in-person, during our business hours 8 a.m. to 4 p.m., Monday through Thursday, and 8 a.m. to 3 p.m. on Fridays. 
Our offices are at: 150 Beavercreek Rd, Oregon City, OR 97045 map

Mail or Payment Drop-box
(Check only)
Send check by mail:
Clackamas County
Attn: Building Codes – or – Development Engineering (depending on your permit)
150 Beavercreek Road
Oregon City, OR 97045
Include your permit number on your check so we can match your payment to your project.

Please note:

Your application process will be paused until we receive funds.

With in-person/mail/drop-box payments, you are still required to submit your application online.

Once you have met all the submittal requirements, Prescreen Review is complete, and any necessary fees are paid, your application will be routed to all applicable reviewers and you will receive an email letting you know that the Plan Review process is underway.

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Development Direct will be your go-to place to:

  • check the status of your project;
  • see if action is required from you to move the permit forward, and
  • when requested, upload any additional items needed to complete the plan review for your project.

Note: You can check the status of your project at any time, but all reviews must be completed for you to respond or upload documents to the system. Receiving a task is an indication that action or a response is required.

Log in to Development Direct to see a list of your projects and the status of each.

  1. Log in to Development Direct.
  2. At the bottom of the Clackamas County Development Direct Portal page, select ProjectDox button.
    The Projects list is displayed. (If you are on the Task tab, you will need to select Projects.)
    Project list
  3. If you don’t see a particular project, in the lower-right corner of the list, select Previous button or Next button.
  4. The STATUS column indicates where your project is in the review process. You can also view additional status information by selecting the Project Status icon (Project status) button to the left of a project number.

    A Status page displays more detailed information.
  5. Option: To see the status of each of project task, select View Report at the bottom of the page. The Plan Review – Workflow Routing Slip report will be displayed. When you are finished viewing the report, select Close button (Close) in the upper-right corner.
  6. To return to the Projects list, select Home buttonnear the top-center of the page.
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Once all staff reviews of your project are complete, you will receive a system-generated email and be notified in Development Direct if corrections or additional information are required for your project. Required actions will be assigned to you as tasks. The email you receive will contain a link to begin the task.

Our User Guide provides full details on how to view and respond to corrections and changemarks.

  1. To begin the task, select Start Task button in the email you received and log in to Development Direct; then click the ProjectDox banner. The Tasks list for your project is displayed.
    Screenshot of Tasks
  2. In the TASK column, select your task.
    Note: Be sure to select the task name in the TASK column, and not the button in the ACTION column.
    A pop-up window will be displayed, with additional information.

Our staff will identify required corrections in the form of a comment or a changemark.

  • A comment is a text only remark,
  • A changemark is a comment that is placed and marked directly on a drawing.

If a comment or changemark is labeled Correction required, it will be assigned to you as a task.

To review these comments: Select the Review comments button box in the STEP 1 of 4 area of the pop-up window

If you are past the Prescreen Review phase and in the Plan Review phase, you can export comments and changemarks to an Excel worksheet. See the User Guide for more detail.
Step 1 of 4

The comment list will be displayed.
Comment List

The first column in the list displays the reference number assigned to each comment or changemark, and indicates whether the staff has reviewed any required corrections that you have made to your files. If it displays Unresolved, the issue has not yet been addressed. The second column displays the comments from the reviewer.

After reviewing the comments, go to the Please enter your responses column (far-right of list) and enter a response for each comment in order to be able to keep the process moving forward.
Responses

You can view and respond to changemarks in the comments list. Changemarks display the heading Changemark note with a small file image below.
Changemark note

To the right of the Changemark note column, select the file name or click on the file image.
Changemark file name

The changemark window is displayed.
Changemark notices

An image of your file with reviewer markup is displayed to the left, and a changemark list is displayed to the right.
Changemark list

View changemark comments

  1. To view a changemark comment, do one of the following:
    • On the file, in the markup area, hover over Blue page icon (blue page icon) to display a pop-up window showing the comment.
    • In the changemark list, select a changemark to display the comment just below the list.
  2. To enter a response to a changemark comment:
    • Select a changemark in the list and, just to the right, enter a response in the Your response box. When finished, click Save Response
      Note: You can also enter a response to a changemark in the comments list (displayed before going to the changemark window), just as you enter regular comments. In the comments list, enter a response in the Please enter your responses column (far-right of list).
  3. When you are finished viewing the changemarks, select Close (lower-right corner of window).
    The comments list is displayed.
  4. When you are finished viewing comments and changemarks, select Close window (upper-right corner of window).

Option: Instead of reviewing and responding to comments and changemarks in Development Direct, you can download them to Excel. In the Step 1 of 4 area, select Export to Excel. Enter your responses, and then save and close. In the Respond and Resubmit window, select Import Excel Responses. See the User Guide or more detail.

Resubmit corrected files
The STEP 2 of 4 area allows you to resubmit files that you have corrected and to upload new files.
Step 2 of 4

  • To upload corrected files, in the STEP 2 of 4 area, select Versioned Files.
    Versioned files

Upload files with original file name
If you are uploading a corrected file, do not rename it before resubmitting it (for example, adding version number). Once the file is uploaded, it will automatically be assigned a version number.

  1. Following Are your updated files named exactly the same* as the prior versions, select Yes.
  2. Select either Upload Drawings or Upload Documents depending on the file type.
    The File Upload window is displayed.
    File upload window
  3. Select Browse for Files.

    Option: You can also drag and drop files directly to the window.
    The Open dialog box is displayed.
  4. At the left of the dialog box, select the location of your files.
  5. Select the files to upload and select Open.
    Note: To select multiple files, hold down Shift or Ctrl as you select them.
    The selected files are added to the File Upload window.
  6. Repeat as needed to add other files.

Prior to starting the upload, the color coding on the screen provides a double check of the files you have selected. Files noted in blue indicate that a new version of an existing file will be uploaded. Files noted in orange are new files that were not previously provided, so they will be uploaded as a separate sheets and will not replace any original drawings. Files noted in red are ones flagged as duplicates, so they will likely be discarded. When all files have been added, and checked to make sure they are correct, select Start Upload button at the top of the dialog box.

Added files window
After upload, a pop-up window is redisplayed. The uploaded files have been added to either the Drawings or Documents folder (displayed at the left of the window), depending on their file type.

Upload missing files

  1. In the STEP 2 of 4 area, select New Files.
    New Files tab
  2. Select either Upload Drawings or Upload Documents depending on the type of file to upload.
    The File Upload pop-up window is displayed.
    File upload window
  3. Select Browse for Files .
    Option: You can also drag and drop files directly from File Explorer to the window.
    The Open dialog box is displayed.
  4. At the left of the dialog box, select the location of your files.
  5. Select the files to upload and select Open button.
    Note: To select multiple files, hold down Shift or Ctrl as you select them.
    The selected files are added to the File Upload window.
  6. Repeat as needed to add other files.
  7. When all files have been added, at the top of the dialog box, select Start Upload button.
    A pop-up window is redisplayed. The uploaded files have been added to either the Drawings folder or Documents folder (displayed at the left of the window), depending on their file type.

Confirm responses completed and files uploaded

  1. In the STEP 3 of 4 area, select both check boxes to confirm that you have responded to all comments and uploaded all requested files. (Remember, you will not be allowed to move forward until you respond to each comment.)
    Step 3 of 4
  2. At the bottom of the window, select Submit button.
  3. Your comments and files will be reviewed by staff. The process will be repeated until all issues have been resolved.
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When all plan reviews are complete, we will send you a notice that the review is complete and informing you if any final fees are required. Once payment of fees is verified, you will be able to:

  • Download and print your approved plans;
  • Begin work, and
  • Schedule inspections.

See the User Guide for more detail.

To pay your fees, you will receive a Final Payment email.

Final Payment email

  1. In the Final Payment email, select Start Task button, log in to Development Direct and select the ProjectDox banner.

    The Tasks list for your project is displayed.

  2. In the TASK column, select Final Payment.

    Important Be sure to select the Final Payment task name not the button in the ACTION column.

    After selecting the Final Payment task name, the Billing Information window is displayed. You will be prompted through the payment screens.

To learn more about our payment options, see Step 7 above.

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When all required fees are paid, you will receive a system-generated email and be notified in Development Direct that the permit is approved and your final documents are ready for download. You may now download and print your files. Note: : If you have not received this e-mail within 5 business days of paying and/or cannot access the approved folder on the project, for building permits please contact the permits team at bldservice@clackamas.us or by phone at 503-742-4240 or for development engineering permits contact engineering@clackamas.us or by phone at 503-742-4691. 

Print a color copy of all approved plans, documents, and permits, and be sure to have these documents on-site for inspections. Your plans will be permanently stored in Development Direct, so if they are lost or destroyed you can log in and download them again.

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As you begin your project, the Building Codes and Development Engineering webpages have resources to assist you.

  • For Building inspections, schedule online by using our inspection app or by calling 503-742-4400 for assistance.
  • For Development Engineering inspections, follow the instructions on your permit. Your permit states what inspections are required. If you have requested an inspection and have not received a response within one business day, please contact us at engineering@clackamas.us or 503-742-4691 and reference your permit number. Please request inspections a minimum of 2 business days in advance.
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You have several options to learn how to use Development Direct.

  • Watch our videos.
  • If you would like detailed instructions to get to know Development Direct at your own pace, you can access our Users Guide.
  • Would you like a more personalized training option or need to train a group of people? Call 503-742-4400 and we’ll work with you to arrange training that meets your needs
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All Clackamas County Building, Electrical, Mechanical, Plumbing, Site Development, Entrance and Utility plan reviews and permits are processed through Development Direct. But understanding that online services don’t work for everyone, we offer several options to help you keep your project on track if you don’t have access to a computer.

Visit our permit center
At the Development Direct kiosk, located on the 2nd floor of the Development Services Building at 150 Beavercreek Road in Oregon City, we can help you scan your drawings (up to 3 pages, no larger than 11”x17”), upload files, separate, rename and upload .PDF files, and navigate the online application and payment screens. To use the kiosk, make an appointment and reserve your spot. Making an appointment reserves the kiosk for your use with a staff member and allows us to provide the quality of service that every customer needs and deserves.

Reserve Your Spot

Please note that use of the Development Direct kiosk will be prioritized by appointments and staff availability; walk-in use cannot be guaranteed.

Give us a call
Need to know your project status but don’t have a computer? Our friendly staff are available to answer your questions and help get the information you need. Call us at 503-742-4400 or visit us on the second floor of the Development Services Building at 150 Beavercreek Road in Oregon City.

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Development Direct uses a web-based system called ProjectDox, which can be accessed through most browsers without downloading any additional components or software.

At this time, you must use the Chrome or Firefox browser to access Development Direct.

When you use Development Direct for the first time, you’ll be prompted to create a new account, even if you already have a ProjectDox account through another jurisdiction.

We do not have an app at this time.

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In response to the COVID-19 pandemic we developed customized forms and a process that relied on email and a system not designed for electronic plans review. It worked, but Development Direct is created especially for these functions and will make the application, submittal and review process faster and easier!

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Still have questions? Contact us.

Our customer service representatives are available.

Cell phone Call 503-742-4400. We’ll answer in-person during office hours (Mon–Thurs, 8 a.m. to 4 p.m.) or respond to you the next business day if you leave a message outside of office hours..
Email Email at dtdcustomerInfo@clackamas.us.
Video conferencing Schedule a ZOOM appointment to meet with a permit specialist.
In person assistance

Stop by our counter on the second floor of the Development Services Building, 150 Beavercreek Road, Oregon City, during office hours: Mon–Thurs, 8 a.m. to 4 p.m.

Phone:503-742-4400

Development Services Building, 150 Beavercreek Road Room #225 Oregon City, OR …

Office Hours:

Monday to Thursday
8 a.m. to 4 p.m.

Available by phone/email
Friday
8 a.m. to 3 p.m.

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