Development Direct

At this time, you must use the Chrome or Firefox browser to get into Development Direct. Click on Chrome or Firefox to download them to your computer. 

 

Development Direct logoDevelopment Direct is an electronic permitting and plans review system that allows customers to apply for permits and complete the plans submittal, review, and approval process for Building and Development Engineering permits. Development Direct eliminates the need for the traditional paper-based process, allowing you to skip a trip to the County by submitting plans online.

With Development Direct online you can:

  • Complete and submit applications for Building, Site Development, Right of Way and Utility permits;
  • Have your plans and documents reviewed and approved electronically;
  • Purchase and receive trade permits for mechanical, electrical and plumbing work that do not require plan review, and
  • Pay fees and manage your projects from start to finish.

If you have questions about whether you need a permit, contact the division that handles that work. For an overview of our divisions, please visit Development Services.

How to use Development Direct

Let’s get started!

General instructions are provided below. For detailed Development Direct instructions, check out our User Guide. Our How To Guide provides information to help you get ready to use Development Direct, including what permits you need, documents you are required to submit, and how to schedule inspections. Review the How To Guide before using the steps below to start your project.

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To apply for a permit and submit documents for review, you need to create an account. The create new account page walks you through this process. Just fill in all necessary information and click “Create Account” — then you are ready to go.

Some tips as you get started:

  • If you have pop-up blockers turned on, you will need to disable them for the Development Direct website. Doing this will allow the log-in page to appear when you sign in.
  • System-generated emails will come from avolvesoftware.com or donotreply@clackamas.us.
  • At this time, you must use the Chrome or Firefox browser to get into Development Direct. Click on Chrome or Firefox to download them to your computer.
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When you are ready to apply for a permit, you must submit a completed application and payment of any required application fee.

  1. Once you have created an account, log in to Development Direct using the email address and password you used to setup your account.
  2. Choose the type of permit you need. The permits available on Development Direct are listed below.
Building Permits
(plan review required)
Transportation Engineering Permits
(plan review required)
Self Service Permits
(no plan review required)
  • Agricultural Exemption
  • Building
  • Building Permit Revisions
  • Electrical
  • Manufactured Dwelling
  • Mechanical
  • Plumbing
  • Development
  • Entrance
  • Right of Way
  • Utility
  • Electrical
  • Mechanical
  • Plumbing

Need another type of permit? Check our How To Guide for assistance.

Note: All project names are limited to 100 characters or less.

  1. Based upon the type of permit you need, begin applying for a permit by selecting one of the following:
    • Apply + Manage Building Permits
    • Apply + Manage Engineering Permits
    • Apply + Manage Self Service Application
  2. Use the drop down menu to choose the type of permit you need. In the name box assign a project name to your application.
    Start new application request

    When naming the project the following is recommended:

    • For Building and Self Service applications:
      Use the site address followed by the type of work.
      • Example: 5607 SE FOREST DR - New Construction.
    • For Development Engineering Applications:
      Use the project title, plus the description or road name.
      • Example: Smith Partition — two lots
      • Example: Smith Partition – Johnson Road
  3. Select Start Application Process button and you will be walked through the application process.

    Note: When completing the application watch the section headers on the right side to see if each section is complete or incomplete. If you cannot submit your application, go back and make sure each section is marked as complete.

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Before you can upload plans or documents, if fees are required they must be paid. There are 3 ways you can pay fees:

Online Payments
(Credit/debit card)
The fastest way to move forward with your permit is to make payment through your Development Direct account. Online fees maybe paid via Visa, MasterCard, Discover Card (eCheck will be coming soon!). Note when using a credit/debit card that bank service fee apply.

We accept Visa, Master Card and Discover Card

In-Person Payments
(Cash or Check)

You may pay in-person, during our business hours 8 a.m. to 4 p.m., Monday through Thursday, and 8 a.m. to 3 p.m. on Fridays. 
Our offices are at: 150 Beavercreek Rd, Oregon City, OR 97045 map

Mail or Payment Drop-box
(Check only)
Send check by mail:
Clackamas County
Attn: BUILDING CODES
150 Beavercreek Road
Oregon City, OR 97045

Please note:

Your application process will be paused until we receive funds.

With in-person/mail/drop-box payments, you are still required to submit your application online.

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After your application has been processed, you will receive an Upload and Submit message with a link to upload your project documents in Development Direct.

To help your project move through the process quickly, please make sure that you upload your project drawings and documents correctly.

  • Drawing sheets
    • Upload into the drawing folder.
    • Upload in landscape (horizontal) orientation.
      landscape formatted file - correctformat
      landscape
      portrait formatted file - incorrect format
      portrait
    • Upload each sheet as a single file.
    • All drawings must be PDF.
    • Reserve space on each drawing for a final approval stamp. Our How To Guide can help you set up your drawings.
    • Use our drawing file naming convention to name your drawing sheets. Our How To Guide can help you name your drawings.
  • Documents (reports, calculations, etc.)
    • Upload into the documents folder.
    • Upload all documents as one complete document or packet, not as individual pages.
    • Documents must be in a PDF format. 
  • Remember to complete your task when you are done uploading all your drawings and documents.
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You may want to allow others to participate in your project (for example, a co-worker, partner or architect). If you choose to do this, you can assign permissions to each individual.

To invite someone as a project participant:

  1. Select the Invite Others tab located near the top of the Upload and Submit form.
    Invite others screenshot
  2. At Invite to Group, select one of the following:
    • Applicant
      An Applicant can view previously uploaded files, comment on, and complete tasks.
      • Note: You can add as many Applicants as you like, but the first applicant to accept a task is the only one who can work on it.
    • View Only Applicant
      A View Only Applicant can only view previously uploaded files. You can add as many View Only Applicants as you like.
  3. Enter the name and email address of the individual to invite.
  4. When finished, select Invite User.
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After your files are submitted, our staff begin the Prescreen Review process to check for the following:

  • Uploaded files follow all file requirements and conventions. Our How To Guide provides more information on document requirements.
  • All required drawing and document files have been uploaded and are complete.
  • All necessary fees have been paid.

After we finish reviewing your files, you will receive a system-generated email and be notified in Development Direct letting you know if the upload process was successful or if other action is needed.

  • If all requirements of the Prescreen Review were met, you will receive a Prescreen Completed email.
  • If additional information is needed, you will receive a Prescreen Corrections email. See Step 8 below for how to respond to requests for additional information.

Once you have met all the submittal requirements and the Prescreen Review is complete, your application will be routed to all applicable reviewers and you will receive an email letting you know that the Plan Review process is underway.

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Development Direct will be your go-to place to:

  • check the status of your project;
  • see if action is required from you to move the permit forward, and
  • when requested, upload any additional items needed to complete the plan review for your project.

Log in to Development Direct to see a list of your projects and the status of each.

  1. Log in to Development Direct.
  2. At the bottom of the Clackamas County Development Direct Portal page, select ProjectDox button.
    The Projects list is displayed. (If you are on the Task tab, you will need to select Projects.)
    Project list
  3. If you don’t see a particular project, in the lower-right corner of the list, select Previous button or Next button.
  4. The STATUS column indicates where your project is in the review process. You can also view additional status information by selecting the Project Status icon (Project status) button to the left of a project number.

    A Status page displays more detailed information.
  5. Option: To see the status of each of project task, select View Report at the bottom of the page. The Plan Review – Workflow Routing Slip report will be displayed. When you are finished viewing the report, select Close button (Close) in the upper-right corner.
  6. To return to the Projects list, select Home buttonnear the top-center of the page.

You can also see the complete workflow and the status of your project. To do this, on the home screen select the project number.
Project list

This will take you to the project screen. Workflows are shown at the bottom of the page. Select the workflow icon.
Screenshot with workflow icon highlighted

Selecting this icon will open a pop up window with the full workflow outlined for you. The key on the corner helps you see where your project is, and who is working on tasks in the project. The blue box in the upper right corner of the screen is a zoom tool that lets you move around the workflow and zoom in to see the details of the tasks.
Hey and Zoom features

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Once all staff reviews of your project are complete, you will receive a system-generated email and be notified in Development Direct if corrections or additional information are required for your project. Required actions will be assigned to you as tasks. The email you receive will contain a link to begin the task.

Our User Guide provides full details on how to view and respond to corrections and changemarks.

  1. To begin the task, select Start Task button in the email you received and log in to Development Direct; then click the ProjectDox banner. The Tasks list for your project is displayed.
    Screenshot of Tasks
  2. In the TASK column, select your task.
    Note: Be sure to select the task name in the TASK column, and not the button in the ACTION column.
    A pop-up window will be displayed, with additional information.

Our staff will identify required corrections in the form of a comment or a changemark.

  • A comment is a text only remark,
  • A changemark is a comment that is placed and marked directly on a drawing.

If a comment or changemark is labeled Correction required, it will be assigned to you as a task.

To review these comments: Select the Review comments button box in the STEP 1 of 4 area of the pop-up window

If you are past the Prescreen Review phase and in the Plan Review phase, you can export comments and changemarks to an Excel worksheet. See the User Guide for more detail.
Step 1 of 4

The comment list will be displayed.
Comment List

The first column in the list displays the reference number assigned to each comment or changemark, and indicates whether the staff has reviewed any required corrections that you have made to your files. If it displays Unresolved, the issue has not yet been addressed. The second column displays the comments from the reviewer.

After reviewing the comments, go to the Please enter your responses column (far-right of list) and enter a response for each comment in order to be able to keep the process moving forward.
Responses

You can view and respond to changemarks in the comments list. Changemarks display the heading Changemark note with a small file image below.
Changemark note

To the right of the Changemark note column, select the file name or click on the file image.
Changemark file name

The changemark window is displayed.
Changemark notices

An image of your file with reviewer markup is displayed to the left, and a changemark list is displayed to the right.
Changemark list

Image viewing options
Select the zoom window and draw a box around the area you want to zoom to or you can use the small toolbar just below the file image with buttons allowing you to size and rotate the image.
Zoom bar

View changemark comments

  1. To view a changemark comment, do one of the following:
    • On the file, in the markup area, hover over Blue page icon (blue page icon) to display a pop-up window showing the comment.
    • In the changemark list, select a changemark to display the comment just below the list.
  2. To enter a response to a changemark comment:
    • Select a changemark in the list and, just to the right, enter a response in the Your response box. When finished, click Save Response
      Note: You can also enter a response to a changemark in the comments list (displayed before going to the changemark window), just as you enter regular comments. In the comments list, enter a response in the Please enter your responses column (far-right of list).
  3. When you are finished viewing the changemarks, select Close (lower-right corner of window).
    The comments list is displayed.
  4. When you are finished viewing comments and changemarks, select Close window (upper-right corner of window).

Option: Instead of reviewing and responding to comments and changemarks in Development Direct, you can download them to Excel. In the Step 1 of 4 area, select Export to Excel. Enter your responses, and then save and close. In the Respond and Resubmit window, select Import Excel Responses. See the User Guide or more detail.

Resubmit corrected files
The STEP 2 of 4 area allows you to resubmit files that you have corrected and to upload new files.
Step 2 of 4

  • To upload corrected files, in the STEP 2 of 4 area, select Versioned Files.
    Versioned files

Upload files with original file name
If you are uploading a corrected file, do not rename it before resubmitting it (for example, adding version number). Once the file is uploaded, it will automatically be assigned a version number.

  1. Following Are your updated files named exactly the same* as the prior versions, select Yes.
  2. Select either Upload Drawings or Upload Documents depending on the file type.
    The File Upload window is displayed.
    File upload window
  3. Select Browse for Files.

    Option: You can also drag and drop files directly to the window.
    The Open dialog box is displayed.
  4. At the left of the dialog box, select the location of your files.
  5. Select the files to upload and select Open.
    Note: To select multiple files, hold down Shift or Ctrl as you select them.
    The selected files are added to the File Upload window.
  6. Repeat as needed to add other files.
  7. When all files have been added, select Start Upload button at the top of the dialog box.
    A pop-up window is redisplayed. The uploaded files have been added to either the Drawings or Documents folder (displayed at the left of the window), depending on their file type.

Upload renamed files

If you renamed your corrected files, you will need to identify their original file names before uploading.

  1. Following Are your updated files named exactly the same* as the prior versions, select No button.
    The Upload File Versions pop-up window is displayed:
    Upload File Versions window
    For each file that you need to upload, you must first select the original file with its original name.
  2. To the right of the original name of the file you want to upload, choose Select File button.
    The Open dialog box is displayed.
  3. At the left of the dialog box, select the location of your file.
  4. Select the file to upload and select Open button.
  5. Repeat as needed for all files you need to upload.
  6. When all files have been added, at the top of the dialog box, select Start Upload button A pop-up window is redisplayed. The uploaded files have been added to either the Drawings folder or Documents folder (displayed at the left of the window), depending on their file type.

Upload missing files

  1. In the STEP 2 of 4 area, select New Files.
    New Files tab
  2. Select either Upload Drawings or Upload Documents depending on the type of file to upload.
    The File Upload pop-up window is displayed.
    File upload window
  3. Select Browse for Files .
    Option: You can also drag and drop files directly from File Explorer to the window.
    The Open dialog box is displayed.
  4. At the left of the dialog box, select the location of your files.
  5. Select the files to upload and select Open button.
    Note: To select multiple files, hold down Shift or Ctrl as you select them.
    The selected files are added to the File Upload window.
  6. Repeat as needed to add other files.
  7. When all files have been added, at the top of the dialog box, select Start Upload button.
    A pop-up window is redisplayed. The uploaded files have been added to either the Drawings folder or Documents folder (displayed at the left of the window), depending on their file type.

Confirm responses completed and files uploaded

  1. In the STEP 3 of 4 area, select both check boxes to confirm that you have responded to all comments and uploaded all requested files. (Remember, you will not be allowed to move forward until you respond to each comment.)
    Step 3 of 4
  2. At the bottom of the window, select Submit button.
  3. Your comments and files will be reviewed by staff. The process will be repeated until all issues have been resolved.
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When all plan reviews are complete, we will send you a notice that the review is complete and final fees are due. Once you have paid all fees, you will be able to:

  • Download and print your approved plans;
  • Begin work, and
  • Schedule inspections.

See the User Guide for more detail.

To pay your fees, you will receive a Final Payment email.

Final Payment email

  1. In the Final Payment email, select Start Task button, log in to Development Direct and select the ProjectDox banner.

    The Tasks list for your project is displayed.

  2. In the TASK column, select Final Payment.

    Important Be sure to select the Final Payment task name not the button in the ACTION column.

    After selecting the Final Payment task name, the Billing Information window is displayed. You will be prompted through the payment screens.

To learn more about our payment options, see Step 3 above.

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When all required fees are paid, you will receive a system-generated email or be notified in  Development Direct to let you know that the permit is approved and your final documents are ready for download. You may now download and print your files.

Print a color copy of all approved plans, documents, and permits, and be sure to have these documents on-site for inspections. Your plans will be permanently stored in Development Direct, so if they are lost or destroyed you can log in and download them again.

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As you begin your project, the Building Codes and Development Engineering webpages have resources to assist you.

  • For Building inspections, schedule online by using our inspection app or by calling 503-742-4400 for assistance.
  • For Development Engineering inspections, follow the instructions on your permit. Your permit states what inspections are required. If you have requested an inspection and have not received a response within one business day, please contact us at engineering@clackamas.us or 503-742-4691 and reference your permit number. Please request inspections a minimum of 2 business days before.
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You have several options to learn how to use Development Direct.

  • If you'd like a step-by-step walk-through of the new system, attend one of our free Intro to Development Direct live webinars. More details and a link to join each webinar will be posted on this page and regularly updated.
  • If you’d rather get to know Development Direct at your own pace, you can access our Users Guide.
  • Would you like a more personalized training option? Call 503-742-4400 and we’ll work with you to provide training that meets your needs.
  • Do you need to train a group of people? Call 503-742-4400 and we’ll work with you to arrange training for your group.
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All Clackamas County Building, Electrical, Mechanical, Plumbing, Site Development, Entrance and Utility plan reviews and permits are processed through Development Direct. But understanding that online services don’t work for everyone, we offer several options to help you keep your project on track if you don’t have access to a computer.

Visit our permit center
At the new Development Direct kiosk at 150 Beavercreek Road in Oregon City, we can help you scan your drawings (up to 3 pages, no larger than 11”x17”), upload files, and navigate the online application and payment screens. Drop in during office hours, 8 a.m. – 4 p.m., Monday to Thursday, and 8 a.m. – 3 p.m., Fridays.

Give us a call
Need to know your project status but don’t have a computer? Our friendly staff are available to answer your questions and help get the information you need. Call us at 503-742-4400 or visit us on the second floor of the Development Services Building at 150 Beavercreek Road in Oregon City.

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Development Direct uses a web-based system called ProjectDox, which can be accessed without downloading any additional components or software. 

At this time, you must use the Chrome or Firefox browser to get into Development Direct. Click on Chrome or Firefox to download them to your computer.

When you use Development Direct for the first time, you’ll be prompted to create a new account, even if you already have a ProjectDox account through another jurisdiction.

We do not have an app at this time.

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In response to the COVID-19 pandemic we developed customized forms and a process that relied on email and a system not designed for electronic plans review. It worked, but Development Direct is created especially for these functions and will make the application, submittal and review process faster and easier!

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Frequently Asked Questions

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To apply for a permit and submit documents for review, you need to create an account. The create new account page walks you through this process. Just fill in all necessary information and click “Create Account” — then you are ready to go.

Some tips as you get started:

  • If you have pop-up blockers turned on, you will need to disable them for the Development Direct website. Doing this will allow the log-in page to appear when you sign in.
  • System-generated emails will come from avolvesoftware.com or donotreply@clackamas.us.
  • At this time, you must use the Chrome or Firefox browser to get into Development Direct. Click on Chrome or Firefox to download them to your computer.
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When you are ready to apply for a permit, you must submit a completed application and payment of any required application fee.

  1. Once you have created an account, log in to Development Direct using the email address and password you used to setup your account.
  2. Choose the type of permit you need. The permits available on Development Direct are listed below.
Building Permits
(plan review required)
Transportation Engineering Permits
(plan review required)
Self Service Permits
(no plan review required)
  • Agricultural Exemption
  • Building
  • Building Permit Revisions
  • Electrical
  • Manufactured Dwelling
  • Mechanical
  • Plumbing
  • Development
  • Entrance
  • Right of Way
  • Utility
  • Electrical
  • Mechanical
  • Plumbing

Need another type of permit? Check our How To Guide for assistance.

Note: All project names are limited to 100 characters or less.

  1. Based upon the type of permit you need, begin applying for a permit by selecting one of the following:
    • Apply + Manage Building Permits
    • Apply + Manage Engineering Permits
    • Apply + Manage Self Service Application
  2. Use the drop down menu to choose the type of permit you need. In the name box assign a project name to your application.
    Start new application request

    When naming the project the following is recommended:

    • For Building and Self Service applications:
      Use the site address followed by the type of work.
      • Example: 5607 SE FOREST DR - New Construction.
    • For Development Engineering Applications:
      Use the project title, plus the description or road name.
      • Example: Smith Partition — two lots
      • Example: Smith Partition – Johnson Road
  3. Select Start Application Process button and you will be walked through the application process.

    Note: When completing the application watch the section headers on the right side to see if each section is complete or incomplete. If you cannot submit your application, go back and make sure each section is marked as complete.

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Before you can upload plans or documents, if fees are required they must be paid. There are 3 ways you can pay fees:

Online Payments
(Credit/debit card)
The fastest way to move forward with your permit is to make payment through your Development Direct account. Online fees maybe paid via Visa, MasterCard, Discover Card (eCheck will be coming soon!). Note when using a credit/debit card that bank service fee apply.

We accept Visa, Master Card and Discover Card

In-Person Payments
(Cash or Check)

You may pay in-person, during our business hours 8 a.m. to 4 p.m., Monday through Thursday, and 8 a.m. to 3 p.m. on Fridays. 
Our offices are at: 150 Beavercreek Rd, Oregon City, OR 97045 map

Mail or Payment Drop-box
(Check only)
Send check by mail:
Clackamas County
Attn: BUILDING CODES
150 Beavercreek Road
Oregon City, OR 97045

Please note:

Your application process will be paused until we receive funds.

With in-person/mail/drop-box payments, you are still required to submit your application online.

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After your application has been processed, you will receive an Upload and Submit message with a link to upload your project documents in Development Direct.

To help your project move through the process quickly, please make sure that you upload your project drawings and documents correctly.

  • Drawing sheets
    • Upload into the drawing folder.
    • Upload in landscape (horizontal) orientation.
      landscape formatted file - correctformat
      landscape
      portrait formatted file - incorrect format
      portrait
    • Upload each sheet as a single file.
    • All drawings must be PDF.
    • Reserve space on each drawing for a final approval stamp. Our How To Guide can help you set up your drawings.
    • Use our drawing file naming convention to name your drawing sheets. Our How To Guide can help you name your drawings.
  • Documents (reports, calculations, etc.)
    • Upload into the documents folder.
    • Upload all documents as one complete document or packet, not as individual pages.
    • Documents must be in a PDF format. 
  • Remember to complete your task when you are done uploading all your drawings and documents.
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You may want to allow others to participate in your project (for example, a co-worker, partner or architect). If you choose to do this, you can assign permissions to each individual.

To invite someone as a project participant:

  1. Select the Invite Others tab located near the top of the Upload and Submit form.
    Invite others screenshot
  2. At Invite to Group, select one of the following:
    • Applicant
      An Applicant can view previously uploaded files, comment on, and complete tasks.
      • Note: You can add as many Applicants as you like, but the first applicant to accept a task is the only one who can work on it.
    • View Only Applicant
      A View Only Applicant can only view previously uploaded files. You can add as many View Only Applicants as you like.
  3. Enter the name and email address of the individual to invite.
  4. When finished, select Invite User.
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After your files are submitted, our staff begin the Prescreen Review process to check for the following:

  • Uploaded files follow all file requirements and conventions. Our How To Guide provides more information on document requirements.
  • All required drawing and document files have been uploaded and are complete.
  • All necessary fees have been paid.

After we finish reviewing your files, you will receive a system-generated email and be notified in Development Direct letting you know if the upload process was successful or if other action is needed.

  • If all requirements of the Prescreen Review were met, you will receive a Prescreen Completed email.
  • If additional information is needed, you will receive a Prescreen Corrections email. See Step 8 below for how to respond to requests for additional information.

Once you have met all the submittal requirements and the Prescreen Review is complete, your application will be routed to all applicable reviewers and you will receive an email letting you know that the Plan Review process is underway.

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Development Direct will be your go-to place to:

  • check the status of your project;
  • see if action is required from you to move the permit forward, and
  • when requested, upload any additional items needed to complete the plan review for your project.

Log in to Development Direct to see a list of your projects and the status of each.

  1. Log in to Development Direct.
  2. At the bottom of the Clackamas County Development Direct Portal page, select ProjectDox button.
    The Projects list is displayed. (If you are on the Task tab, you will need to select Projects.)
    Project list
  3. If you don’t see a particular project, in the lower-right corner of the list, select Previous button or Next button.
  4. The STATUS column indicates where your project is in the review process. You can also view additional status information by selecting the Project Status icon (Project status) button to the left of a project number.

    A Status page displays more detailed information.
  5. Option: To see the status of each of project task, select View Report at the bottom of the page. The Plan Review – Workflow Routing Slip report will be displayed. When you are finished viewing the report, select Close button (Close) in the upper-right corner.
  6. To return to the Projects list, select Home buttonnear the top-center of the page.

You can also see the complete workflow and the status of your project. To do this, on the home screen select the project number.
Project list

This will take you to the project screen. Workflows are shown at the bottom of the page. Select the workflow icon.
Screenshot with workflow icon highlighted

Selecting this icon will open a pop up window with the full workflow outlined for you. The key on the corner helps you see where your project is, and who is working on tasks in the project. The blue box in the upper right corner of the screen is a zoom tool that lets you move around the workflow and zoom in to see the details of the tasks.
Hey and Zoom features

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Once all staff reviews of your project are complete, you will receive a system-generated email and be notified in Development Direct if corrections or additional information are required for your project. Required actions will be assigned to you as tasks. The email you receive will contain a link to begin the task.

Our User Guide provides full details on how to view and respond to corrections and changemarks.

  1. To begin the task, select Start Task button in the email you received and log in to Development Direct; then click the ProjectDox banner. The Tasks list for your project is displayed.
    Screenshot of Tasks
  2. In the TASK column, select your task.
    Note: Be sure to select the task name in the TASK column, and not the button in the ACTION column.
    A pop-up window will be displayed, with additional information.

Our staff will identify required corrections in the form of a comment or a changemark.

  • A comment is a text only remark,
  • A changemark is a comment that is placed and marked directly on a drawing.

If a comment or changemark is labeled Correction required, it will be assigned to you as a task.

To review these comments: Select the Review comments button box in the STEP 1 of 4 area of the pop-up window

If you are past the Prescreen Review phase and in the Plan Review phase, you can export comments and changemarks to an Excel worksheet. See the User Guide for more detail.
Step 1 of 4

The comment list will be displayed.
Comment List

The first column in the list displays the reference number assigned to each comment or changemark, and indicates whether the staff has reviewed any required corrections that you have made to your files. If it displays Unresolved, the issue has not yet been addressed. The second column displays the comments from the reviewer.

After reviewing the comments, go to the Please enter your responses column (far-right of list) and enter a response for each comment in order to be able to keep the process moving forward.
Responses

You can view and respond to changemarks in the comments list. Changemarks display the heading Changemark note with a small file image below.
Changemark note

To the right of the Changemark note column, select the file name or click on the file image.
Changemark file name

The changemark window is displayed.
Changemark notices

An image of your file with reviewer markup is displayed to the left, and a changemark list is displayed to the right.
Changemark list

Image viewing options
Select the zoom window and draw a box around the area you want to zoom to or you can use the small toolbar just below the file image with buttons allowing you to size and rotate the image.
Zoom bar

View changemark comments

  1. To view a changemark comment, do one of the following:
    • On the file, in the markup area, hover over Blue page icon (blue page icon) to display a pop-up window showing the comment.
    • In the changemark list, select a changemark to display the comment just below the list.
  2. To enter a response to a changemark comment:
    • Select a changemark in the list and, just to the right, enter a response in the Your response box. When finished, click Save Response
      Note: You can also enter a response to a changemark in the comments list (displayed before going to the changemark window), just as you enter regular comments. In the comments list, enter a response in the Please enter your responses column (far-right of list).
  3. When you are finished viewing the changemarks, select Close (lower-right corner of window).
    The comments list is displayed.
  4. When you are finished viewing comments and changemarks, select Close window (upper-right corner of window).

Option: Instead of reviewing and responding to comments and changemarks in Development Direct, you can download them to Excel. In the Step 1 of 4 area, select Export to Excel. Enter your responses, and then save and close. In the Respond and Resubmit window, select Import Excel Responses. See the User Guide or more detail.

Resubmit corrected files
The STEP 2 of 4 area allows you to resubmit files that you have corrected and to upload new files.
Step 2 of 4

  • To upload corrected files, in the STEP 2 of 4 area, select Versioned Files.
    Versioned files

Upload files with original file name
If you are uploading a corrected file, do not rename it before resubmitting it (for example, adding version number). Once the file is uploaded, it will automatically be assigned a version number.

  1. Following Are your updated files named exactly the same* as the prior versions, select Yes.
  2. Select either Upload Drawings or Upload Documents depending on the file type.
    The File Upload window is displayed.
    File upload window
  3. Select Browse for Files.

    Option: You can also drag and drop files directly to the window.
    The Open dialog box is displayed.
  4. At the left of the dialog box, select the location of your files.
  5. Select the files to upload and select Open.
    Note: To select multiple files, hold down Shift or Ctrl as you select them.
    The selected files are added to the File Upload window.
  6. Repeat as needed to add other files.
  7. When all files have been added, select Start Upload button at the top of the dialog box.
    A pop-up window is redisplayed. The uploaded files have been added to either the Drawings or Documents folder (displayed at the left of the window), depending on their file type.

Upload renamed files

If you renamed your corrected files, you will need to identify their original file names before uploading.

  1. Following Are your updated files named exactly the same* as the prior versions, select No button.
    The Upload File Versions pop-up window is displayed:
    Upload File Versions window
    For each file that you need to upload, you must first select the original file with its original name.
  2. To the right of the original name of the file you want to upload, choose Select File button.
    The Open dialog box is displayed.
  3. At the left of the dialog box, select the location of your file.
  4. Select the file to upload and select Open button.
  5. Repeat as needed for all files you need to upload.
  6. When all files have been added, at the top of the dialog box, select Start Upload button A pop-up window is redisplayed. The uploaded files have been added to either the Drawings folder or Documents folder (displayed at the left of the window), depending on their file type.

Upload missing files

  1. In the STEP 2 of 4 area, select New Files.
    New Files tab
  2. Select either Upload Drawings or Upload Documents depending on the type of file to upload.
    The File Upload pop-up window is displayed.
    File upload window
  3. Select Browse for Files .
    Option: You can also drag and drop files directly from File Explorer to the window.
    The Open dialog box is displayed.
  4. At the left of the dialog box, select the location of your files.
  5. Select the files to upload and select Open button.
    Note: To select multiple files, hold down Shift or Ctrl as you select them.
    The selected files are added to the File Upload window.
  6. Repeat as needed to add other files.
  7. When all files have been added, at the top of the dialog box, select Start Upload button.
    A pop-up window is redisplayed. The uploaded files have been added to either the Drawings folder or Documents folder (displayed at the left of the window), depending on their file type.

Confirm responses completed and files uploaded

  1. In the STEP 3 of 4 area, select both check boxes to confirm that you have responded to all comments and uploaded all requested files. (Remember, you will not be allowed to move forward until you respond to each comment.)
    Step 3 of 4
  2. At the bottom of the window, select Submit button.
  3. Your comments and files will be reviewed by staff. The process will be repeated until all issues have been resolved.
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When all plan reviews are complete, we will send you a notice that the review is complete and final fees are due. Once you have paid all fees, you will be able to:

  • Download and print your approved plans;
  • Begin work, and
  • Schedule inspections.

See the User Guide for more detail.

To pay your fees, you will receive a Final Payment email.

Final Payment email

  1. In the Final Payment email, select Start Task button, log in to Development Direct and select the ProjectDox banner.

    The Tasks list for your project is displayed.

  2. In the TASK column, select Final Payment.

    Important Be sure to select the Final Payment task name not the button in the ACTION column.

    After selecting the Final Payment task name, the Billing Information window is displayed. You will be prompted through the payment screens.

To learn more about our payment options, see Step 3 above.

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When all required fees are paid, you will receive a system-generated email or be notified in  Development Direct to let you know that the permit is approved and your final documents are ready for download. You may now download and print your files.

Print a color copy of all approved plans, documents, and permits, and be sure to have these documents on-site for inspections. Your plans will be permanently stored in Development Direct, so if they are lost or destroyed you can log in and download them again.

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As you begin your project, the Building Codes and Development Engineering webpages have resources to assist you.

  • For Building inspections, schedule online by using our inspection app or by calling 503-742-4400 for assistance.
  • For Development Engineering inspections, follow the instructions on your permit. Your permit states what inspections are required. If you have requested an inspection and have not received a response within one business day, please contact us at engineering@clackamas.us or 503-742-4691 and reference your permit number. Please request inspections a minimum of 2 business days before.
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You have several options to learn how to use Development Direct.

  • If you'd like a step-by-step walk-through of the new system, attend one of our free Intro to Development Direct live webinars. More details and a link to join each webinar will be posted on this page and regularly updated.
  • If you’d rather get to know Development Direct at your own pace, you can access our Users Guide.
  • Would you like a more personalized training option? Call 503-742-4400 and we’ll work with you to provide training that meets your needs.
  • Do you need to train a group of people? Call 503-742-4400 and we’ll work with you to arrange training for your group.
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All Clackamas County Building, Electrical, Mechanical, Plumbing, Site Development, Entrance and Utility plan reviews and permits are processed through Development Direct. But understanding that online services don’t work for everyone, we offer several options to help you keep your project on track if you don’t have access to a computer.

Visit our permit center
At the new Development Direct kiosk at 150 Beavercreek Road in Oregon City, we can help you scan your drawings (up to 3 pages, no larger than 11”x17”), upload files, and navigate the online application and payment screens. Drop in during office hours, 8 a.m. – 4 p.m., Monday to Thursday, and 8 a.m. – 3 p.m., Fridays.

Give us a call
Need to know your project status but don’t have a computer? Our friendly staff are available to answer your questions and help get the information you need. Call us at 503-742-4400 or visit us on the second floor of the Development Services Building at 150 Beavercreek Road in Oregon City.

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Development Direct uses a web-based system called ProjectDox, which can be accessed without downloading any additional components or software. 

At this time, you must use the Chrome or Firefox browser to get into Development Direct. Click on Chrome or Firefox to download them to your computer.

When you use Development Direct for the first time, you’ll be prompted to create a new account, even if you already have a ProjectDox account through another jurisdiction.

We do not have an app at this time.

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In response to the COVID-19 pandemic we developed customized forms and a process that relied on email and a system not designed for electronic plans review. It worked, but Development Direct is created especially for these functions and will make the application, submittal and review process faster and easier!

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Still have questions? Contact us.

Our customer service representatives are available.

Cell phone Call 503-742-4400. We’ll answer in-person during office hours (Mon–Thurs, 8 a.m. to 4 p.m.; Fridays, 8 a.m. to 3 p.m.) or respond to you the next business day if you leave a message outside of office hours..
Email Email at dtdcustomerInfo@clackamas.us.
Video conferencing Schedule a ZOOM appointment to meet with a permit specialist.
In person assistance

Stop by our counter on the second floor of the Development Services Building, 150 Beavercreek Road, Oregon City, during office hours: Mon–Thurs, 8 a.m. to 4 p.m.; Fridays, 8 a.m. to 3 p.m.

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