WES Rates, Charges, and Fees

Clackamas Water Environment Services' (WES) adopted budget for fiscal year 2025-26 totals $247.6 million. The budget supports WES' mission to protect public health, produce clean water, manage stormwater, and recover renewable resources for nearly 200,000 people across our service area. Major investments include $51.5 million in critical infrastructure projects to maintain safe, reliable service and support future growth.

To fund increasing operating and maintenance costs and continue investing in system reliability, modest rate adjustments have been approved. For most residential customers, the combined monthly wastewater and surface water bill is expected to increase by approximately $1.25 per month (about 2%), keeping WES' rates below the regional average.

The WES Budget Committee reviewed and approved the proposed budget on May 27, 2025, and the Clackamas County Board of Commissioners (serving as the governing body of WES) adopted the budget and updated rates on June 18, 2025 following a public hearing.

Late Fees to Resume for Past-Due Bills Starting August 1, 2025

Beginning August 1, 2025, Clackamas Water Environment Services (WES) will resume assessing late fees on past-due utility bills. As the governing body of WES, the Board of County Commissioners has approved a new late fee structure: 2% of the past-due balance or $5.00, whichever is greater.

Late fees are intended to promote timely payments, reduce the cost of collections, and support the continued delivery of essential sanitary sewer and surface water services.

Avoiding Late Fees:

To avoid late fees, customers are encouraged to pay their monthly bill by the due date listed on their statement. WES offers a variety of tools to help manage your account, including online utility bill payments and paperless billing.  
Set up online payments and/or enroll in paperless billing.

Need Help Paying Your Bill?

If you are experiencing financial hardship, you may qualify for WES’ Low Income Discount Program, which provides discounted rates to eligible households. 
Learn more or apply.
 

Adopted Rate Adjustments

ServiceAdopted RateExisting RateChange Regional Average2
Wastewater (Rate Zone 2 Retail)1$ 54.40$ 53.60$ 0.80 (1.5%)$ 60.89
Surface Water$   9.55$   9.10$ 0.45 (4.9%)$ 16.04
Total Monthly Bill$ 63.95$ 62.70$ 1.25 (2.0%)$ 76.93

1 Wastewater rate reflects Rate Zone 2 retail rate, which includes wastewater treatment, local collection, and legacy debt rate components.
2 Area Average reflects rates as of January 1, 2025.

WES Rate Zones

WES service area map

Are you in district? Check your address in CMap.

WES FY 2025-26 Rate Increases FAQ

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Most customers that WES bills directly will see an increase of $1.25 per month or $15.00 per year. The impact of the rate increases on your monthly bill will depend on your rate zone and the services you are receiving. Households will pay between $0.00 and $2.25 more per month, depending on the services they are receiving and the Rate Zone they reside in. View a map of WES' rate zones or visit CMap to enter your address and view rate zone details.

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WES operates as a not-for-profit municipal utility and rates are set to cover the costs of providing wastewater and surface water services, including the costs to build, operate, and maintain WES’ systems. The rate increases are necessary to ensure the sustainable operation and maintenance of WES’ wastewater and surface water infrastructure and help cover the rising costs of treatment, infrastructure improvements, replacement of aging infrastructure, compliance with regulations, and maintaining service reliability.

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The proposed rates are included in WES’ fiscal year (FY) 2025-26 budget, which will be considered by WES’ Budget Committee on May 27, 2025. The budget and proposed rates will then be considered by WES’ Board in June. If adopted, the rates would be effective July 1, 2025. Learn more about how you can provide input on WES’ proposed budget.

Customers that are billed monthly will see the increase on the bill they receive for July services in late July/early August. Customers that are billed semi-annually will see the increase on the bill they receive for July through December services in late December 2025.

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WES' financial management is governed by strict regulatory guidelines and oversight which ensures that the rates collected for wastewater and surface water services are used exclusively for their intended purposes. Each year, we undergo a financial audit by an independent auditing firm, which includes a detailed review of how funds are allocated and spent.

Moreover, WES' annual comprehensive financial reports consistently receive the Government Finance Officers Association (GFOA) Certificate of Achievement for Excellence in Financial Reporting. This award signifies our commitment to transparency and adherence to the highest standards in government financial reporting.

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Rate increases are determined through a comprehensive analysis and forecasting process that takes place during WES’ annual budget process each year. The rate analysis takes into account various factors, including operational costs, WES’ capital planning, debt service requirements, inflation, and long-term financial sustainability. The WES budget document provides a detailed description of the analysis.

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Yes, WES’ rates are typically adjusted annually, each July 1, to keep pace with increasing costs. WES’ long term financial plan targets reasonable, predictable annual rate increases to maintain financial viability and avoid rate spikes. Any future rate adjustments will be considered by WES’ Board.

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WES currently has a Low Income Discount program for qualifying customers. Learn details and apply for that program.

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As shown in the charts below, WES’ rates are below the average rate charged by neighboring jurisdictions.

Chart of rates

Chart of water rate survey

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Late fees will begin applying to past-due account balances starting with Aug. 20, 2025, the due date for July’s bills.

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The fee is 2% of the past-due amount or $5, whichever is greater.

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Utility payments are due on the 20th of each month. To avoid late fees, payment must be received by that date.

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Yes. Customers will continue to receive billing statements with a due date. If payment is not received by that date, the account will be subject to the late fee.

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Autopay can help ensure your bill is paid on time. However, autopayments that are declined, for example, due to insufficient funds or expired credit cards, may result in late fees if payment is not successfully processed by the due date. Please ensure your payment method is current and has sufficient funds. For more information on setting up autopay, as well as other available payment options, please visit our Pay Your Utility Bill page

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WES offers a Low Income Discount Program for income-qualified households, as well as flexible payment plans.

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Late Fees FAQ

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Most customers that WES bills directly will see an increase of $1.25 per month or $15.00 per year. The impact of the rate increases on your monthly bill will depend on your rate zone and the services you are receiving. Households will pay between $0.00 and $2.25 more per month, depending on the services they are receiving and the Rate Zone they reside in. View a map of WES' rate zones or visit CMap to enter your address and view rate zone details.

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WES operates as a not-for-profit municipal utility and rates are set to cover the costs of providing wastewater and surface water services, including the costs to build, operate, and maintain WES’ systems. The rate increases are necessary to ensure the sustainable operation and maintenance of WES’ wastewater and surface water infrastructure and help cover the rising costs of treatment, infrastructure improvements, replacement of aging infrastructure, compliance with regulations, and maintaining service reliability.

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The proposed rates are included in WES’ fiscal year (FY) 2025-26 budget, which will be considered by WES’ Budget Committee on May 27, 2025. The budget and proposed rates will then be considered by WES’ Board in June. If adopted, the rates would be effective July 1, 2025. Learn more about how you can provide input on WES’ proposed budget.

Customers that are billed monthly will see the increase on the bill they receive for July services in late July/early August. Customers that are billed semi-annually will see the increase on the bill they receive for July through December services in late December 2025.

135931

WES' financial management is governed by strict regulatory guidelines and oversight which ensures that the rates collected for wastewater and surface water services are used exclusively for their intended purposes. Each year, we undergo a financial audit by an independent auditing firm, which includes a detailed review of how funds are allocated and spent.

Moreover, WES' annual comprehensive financial reports consistently receive the Government Finance Officers Association (GFOA) Certificate of Achievement for Excellence in Financial Reporting. This award signifies our commitment to transparency and adherence to the highest standards in government financial reporting.

135931

Rate increases are determined through a comprehensive analysis and forecasting process that takes place during WES’ annual budget process each year. The rate analysis takes into account various factors, including operational costs, WES’ capital planning, debt service requirements, inflation, and long-term financial sustainability. The WES budget document provides a detailed description of the analysis.

135931

Yes, WES’ rates are typically adjusted annually, each July 1, to keep pace with increasing costs. WES’ long term financial plan targets reasonable, predictable annual rate increases to maintain financial viability and avoid rate spikes. Any future rate adjustments will be considered by WES’ Board.

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WES currently has a Low Income Discount program for qualifying customers. Learn details and apply for that program.

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As shown in the charts below, WES’ rates are below the average rate charged by neighboring jurisdictions.

Chart of rates

Chart of water rate survey

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Late fees will begin applying to past-due account balances starting with Aug. 20, 2025, the due date for July’s bills.

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The fee is 2% of the past-due amount or $5, whichever is greater.

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Utility payments are due on the 20th of each month. To avoid late fees, payment must be received by that date.

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Yes. Customers will continue to receive billing statements with a due date. If payment is not received by that date, the account will be subject to the late fee.

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Autopay can help ensure your bill is paid on time. However, autopayments that are declined, for example, due to insufficient funds or expired credit cards, may result in late fees if payment is not successfully processed by the due date. Please ensure your payment method is current and has sufficient funds. For more information on setting up autopay, as well as other available payment options, please visit our Pay Your Utility Bill page

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WES offers a Low Income Discount Program for income-qualified households, as well as flexible payment plans.

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Phone:503-742-4567
Fax:503-742-4565

150 Beavercreek Road #430, Oregon City, OR 97045

Office Hours:

Monday - Thursday
7:30 a.m. – 5 p.m. 
Closed on the lunch hour 12 p.m. – 1 p.m.

Email:
Customer service
wescustomerservice@clackamas.us

Development services and permits
wes-permitservices@clackamas.us

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