Water Environment Services

Clackamas Water Environment Services offers discounts on the sanitary sewer portion of its monthly bills to customers who meet the income guidelines. Discounts are not applicable to surface water charges.

Income Limits

The 2025 qualifying maximum adjusted gross annual income by household size can be found in the table below. Household income is calculated as it would be on your federal tax return.

To qualify for the discount, please complete the application form.

Once you have completed your application, please return it to:

Attn: Customer Service        
Water Environment Services        
150 Beavercreek Road #430        
Oregon City, OR 97045

If you have questions about the customer discount program, please call 503-742-4567.

Online Utility Bill Payments 
Sign up, manage your account or make a payment — day or night. 
more information | How to update auto payment

By Checking Account
Set up autopay from your checking account 

By Phone 
Call 503-742-4567 24 hours a day to pay with your credit or debit card.

By Mail 
PO Box 6940 
Portland, OR 97228-6940

In Person 
Pay in our lobby or after hours drop box 
150 Beavercreek Road 
Oregon City, OR map

Pay your assessment bill or accounts receivable invoice.

Our customer service team is available to answer questions about our online payments system and other account options at wescustomerservice@clackamas.us or call 503-742-4567.

A Message from our Director, Greg Geist

Vision: Where We Are Going

Be a collaborative partner in building a resilient clean water future where all people benefit and rivers thrive.

Mission: Why We’re Here

Clackamas Water Environment Services produces clean water, protects water quality and recovers renewable resources. We do this by providing wastewater services, stormwater management, and environmental education. It’s our job to protect public health and support the vitality of our communities, natural environment, and economy.

What We Stand For

• Protecting Public Health
• Investment in Our People
• Stewardship of Healthy Watersheds
• Responsive Customer Service
• Fiscal Responsibility
• Water Resource Recovery

Our rivers support us, so we must take care of them. This often requires extra effort and collaboration within the community, which is why we actively build partnerships with our customers, member cities, and local organizations. Together we’re building a clean water future for all.
-    Greg Geist, WES Director
 

Our Strategic Plan
The Strategic Plan provides an overview of the organization’s key initiatives and focus areas

Our Service Area

Are you in the WES service district? Check your address in CMap.

Per- and Polyfluoroalkyl substances (PFAS) are human-made chemicals found in a wide range of products used by consumers.

What are PFAS?

Per- and polyfluoroalkyl substances or PFAS is a term that describes a family of thousands of human-made chemical compounds found in numerous products used in everyday life. PFAS are used in products because they provide heat, water, and oil resistant properties.

Why are PFAS a Concern?

Widespread use of PFAS in the production of common everyday products has resulted in human and animal exposure. PFAS are found in water, air, and soil. The Centers for Disease Control and Prevention cites research that suggests high levels of certain PFAS may have negative health impacts. PFAS have been classified by the U.S. Environmental Protection Agency (EPA) as a class of “emerging contaminants.”

What is Being Done About PFAS?

The EPA leads the national effort to understand PFAS and reduce risks to the public. The EPA is working on a nationwide drinking water monitoring process for PFAS. Learn about the EPA’s actions.

While PFAS have been detected in wastewater treatment systems, the facilities are not a source of PFAS. Clackamas Water Environment Services voluntarily screened for PFAS at our two largest facilities. The testing did detect PFAS, and the results were similar to those found at other wastewater treatment facilities.

Working Together

Dedicated to protecting public health and the environment, Clackamas Water Environment Services is aligned with our partner agencies and national water quality experts to follow developments in PFAS research. To learn the latest about PFAS in Oregon, Clackamas Water Environment Services works with the Oregon Association of Clean Water Agencies (ACWA), which engages with the Oregon Department of Environmental Quality (DEQ) on sharing the latest information about PFAS. Learn how the DEQ is addressing PFAS in Oregon.

How You Can Help 

You can help us reduce PFAS chemicals from entering the water cycle. Many manufacturers are now offering PFAS-free products and alternatives. As a consumer, you can use the power of choice to do your part. 

PFAS Central, an initiative from the Green Science Policy Institute, provides an extensive list of PFAS-free products, including cosmetics, household cleaners, cookware, outdoor apparel, and more.