ClackCo Service Guide

18,176

People received homeless housing services

Health, Housing & Human Services | FY '21-'24

359

Dogs reunited with owners

Dog Services | CY 2024

4,701

Health and safety inspections

Public Health Division | CY 2024

2,500

Veterans and families helped

Veterans Services Office | CY 2024

14,819

Youth sports participants

North Clackamas Parks & Recreation District | FY'23-24

5,914

Potholes filled on county roads

Dept. of Transportation and Development | FY '23-'24

288,820

Meals provided

Aging and Disability Resource Connection | CY2024

15,664

Patrons of the Law Library

Law Library | FY '23-'24

91,441

Tons of curbside recycled materials avoided the landfill

Garbage & Recycling | FY '23-'24

137,777

Total rides

ClackCo Connects Shuttle Service | CY 2024 

Clackamas County’s Aging and Disability Resource Connection (ADRC) helps people of all ages, incomes and disabilities learn about long-term support options in their communities. The ADRC helps individuals, families and professionals find resources to address current or future long-term needs, including information and assistance, long term care options, counseling, support for family caregivers, and nutrition services for older adults. Other services include Senior Health Insurance Benefits Assistance (SHIBA Medicare counseling) and money management services for Social Security beneficiaries. Call or visit our webpage to explore more senior services, including companionship, housing, and transportation. You may also find services in your home town by visiting one of our ten local community adult centers in Canby, Estacada, Gladstone, Lake Oswego, Milwaukie, Molalla, Oregon City, Sandy or Wilsonville. Call 503-650-5622 or visit www.clackamas.us/ socialservices/crc.html

The county offers free Deterra medication disposal pouches. The pouches can be used to safely deactivate and dispose of unneeded medications, drugs, patches, liquids, creams and films at home.

Medications that are flushed, dumped down the drain or put in the trash contaminate our water. In addition, disposing of unused drugs saves lives by keeping them out of the wrong hands.

www.clackamas.us/publichealth/deterra

Clackamas Health Centers offer high quality, low-cost medical services for families and individuals in Clackamas County — from physical exams and vaccines to reproductive health and dental care. We are committed to using the latest health care practices that focus on the patient as an individual, and we work to take care of the health and wellness of the whole person.

Some locations provide dental care and mental health services, as well. We have clinics in Clackamas, Gladstone, Oregon City and Sandy.

To learn more about our clinics, register as a patient or schedule an appointment, call 503-655-8471 or visit www.clackamas.us/healthcenters

The trained staff of our Mobile Crisis Response Team responds to people experiencing mental health crises whether they are at home, school, work or on the street. The team can help the person avoid unnecessary hospitalization, involuntary commitment, arrest or incarceration

These services are available anytime, day or night, by calling the Crisis and Support Line at 503-655-8585.

You served your country. Get the benefits you’ve earned. Getting access to all the resources you are eligible to receive can be daunting. The Veterans Service Office provides representation at no cost, connecting veterans and their families to all available state and federal benefits.

Make an appointment by calling 503-650-5631 or emailing veterans@clackamas.us

The Women, Infants and Children program (WIC) has four locations and remote services for families to access healthy foods, nutrition education, lactation support, referrals and more. WIC is for pregnant people, moms with infants under 1 year old, and children under age 5.

You may automatically qualify for WIC with Oregon Health Plan, SNAP, TANF or from your household income.

Text or call 503-655-8476 or visit www.clackamas.us/publichealth/wic

The Clackamas County Juvenile Department provides equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy, and secure community. Learn more about the county’s juvenile services here: www.clackamas.us/juvenile/faq.html

ClackCo Shuttle 
Connects rural communities and 
that crucial last-mile that most bus lines don’t reach. Call 24 hours in advance. 971-358-0623

Transportation Reaching People
Reaches residents who are 65+ or have a disability. 503-655-8208

Senior Companion
Offers support to homebound seniors and adults with disabilities.
503-655-8875

Mt. Hood Express
Serves communities along 
Highway 26 from the city 
of Sandy east to Government
Camp and Timberline.

The Express
Operates 7 days a week as a 
limited-stop commuter service between Sandy and Timberline.

Villages Shuttle
Operates 7 days a week for 
local service between Sandy 
and Rhododendron.

Ride Clackamas
View bus routes, plan your trip
and track current locations for 
six different bus systems. 
www.rideclackamas.org

Clackamas County, in collaboration with AMR, has launched a program to provide its residents with a variety of options for quickly reaching the appropriate level of care when calling 9-1-1. You should only call 9-1-1 for a serious medical emergency that you believe is life-threatening or that may become life threatening. Calls to 9-1-1 with non-emergency injuries or illnesses may be transferred to a nurse navigator who can assess your symptoms and refer you to the most appropriate medical care. This could include referral to a local clinic or urgent care center.

Learn more at www.clackamas.us/publichealth/nurse-navigation

The county’s Code Enforcement program works to ensure a safe and healthy community for all residents by investigating, resolving and enforcing violations related to public health, safety and welfare, business activities, building standards, land use, and neighborhood livability. Common violations include:

• Unpermitted building code work
• Dangerous buildings
• Unpermitted land use and
• zoning violations
• Solid waste on private property
• Road use violations
• Septic violations
• Graffiti

For more information, call 503-742-4452 or visit www.clackamas.us/codeenforcement

You know to call 9-1-1 for emergencies, but do you know when to call the non-emergency number? Do you have it saved in your phone? The number is 503-655-8211 and you can use it to file a police report or call the Clackamas County Sheriff’s Office for other issues:

• Noise, including loud parties
• Parking on roadways, including RVs
• Loose animals
• Suspected animal abuse
• Traffic enforcement issues, including speeding and drivers running red lights

Find more contact numbers for the Sheriff’s Office at www.clackamas.us/sheriff/contact.html

Our community is stronger when we get ready together. Do your part to prepare for our next emergency.

• Sign up for PublicAlerts
• Know your routes
• Make a GO Kit

Learn more at clackgoprepared.org

The county has a mass notification service that allows us to alert you about potential safety hazards. Through this opt-in service, you will receive a message via phone call, email or text message as soon as information is available.

In times of disaster, we can quickly let you know if you should evacuate, shelter-in-place or be aware of other important information.

www.clackamas.us/dm/publicalerts

If you see a hazardous condition on a county road that needs urgent attention:

• Stop sign down or missing
• Malfunctioning traffic signal
• Tree or debris blocking traffic
• Standing water obstructing traffic flow
• Bike lane obstruction such as a pothole, debris, etc.

Call the Transportation Maintenance Office at 503-557-6391, Monday through Thursday, 7 a.m. to 5:30 p.m. Outside normal business hours, call the Sheriff’s Office at 503-655-8211.

To find the latest information about road conditions, regardless of jurisdiction, visit the Oregon Department of Transportation’s TripCheck at www.tripcheck.com

You can also report your concern online at www.clackamas.us/ transportation/roadconcern

Clackamas County’s coordinated housing access (CHA) connects people to housing services, rent assistance, problem-solving support, and other resources.

Call 503-655-8575 to speak with someone directly, or fill out the online form to start the conversation: www.clackamas.us/communitydevelopment/cccha

The Housing Rights and Resources (HRR) hotline provides legal information about common housing concerns like repairs, rent increases, the eviction process, and changes you might need due to a disability.

Call 503-650-5750 to learn about the resources and support we offer or visit
www.clackamas.us/socialservices/housingassistance.html

Have you had a rental application denied? RentWell is a free 15-hour class where graduates receive a certificate of completion that many landlords accept. Class topics include:

• Eliminate barriers like old evictions or criminal history

• Your credit report and how to establish credit

• How to verify your income and employment

• Getting an identification

• The rental screening that landlords require

• Housing applications

Sign up at rentwell.org/tenants/classes/

When conflicts about rent, fines, and deadlines come up, free mediation helps tenants and landlords come to an agreement to prevent eviction. Fill out the intake form at www.clackamas.us/ccrs/eviction-prevention-mediation

Grants for low-income households to add ramps, handrails, accessible kitchen and bathroom fixtures. Loans for sewer, roof, heat, window, foundation and other repairs. Learn more at 
www.clackamas.us/communitydevelopment/repair.html

Insulation, air sealing and more helps low-income households reduce utility costs and keeps homes warmer in the winter and cooler in the summer. www.clackamas.us/cfcc/weatherization.html

If you’re planning to build a new structure on a property in unincorporated Clackamas County, you may need to apply for a permit to ensure it’s safe and compliant with county and state codes. If you live in a city, contact them first.

You will need a permit if you decide to do any of the following:

Indoor projects

• Add a room

• Build, demolish or move a carport or garage larger than 200 square feet

• Finish an attic, garage or basement to make additional living space

• Cut a new window or door opening or widen existing openings

• Move, remove or add walls

• Apply roofing when all of the old roofing is removed and new sheathing is installed

Outside projects

• Build a shed larger than 200 square feet

• Build a retaining wall higher than four feet (All retaining walls that support a structure or driveway require permits)

• Construct a deck more than 30 inches off the ground

• Install a fence (wood, chain link, or wire mesh) more than eight feet high. Fences that serve as barriers for swimming pools all require permits

• Move more than 50 cubic yards of earth or any amount of cut or fill on sites affected by waterways or slope hazards

• Depending on the complexity of your project, you may also need to apply for plumbing, electrical, grading, manufactured home or mechanical permits.

Questions?

Call Development Services at 503-742-4240 
Email: bldservice@clackamas.us  
Visit www.clackamas.us/building

The sun is out, the Clackamas River is filled with kids splashing in the water,  people floating in colorful tubes, and the smell of grilled food drifts through the air. It’s summertime in Clackamas County.

Looking for a mid-week escape to nature that doesn’t break the bank—or require a long drive? Clackamas County Parks has you covered, with 232 public campsites, a group tent camping area, and even a small bunkhouse, offering plenty of options for all types of campers.

Across three scenic parks, Barton, Feyrer, and Metzler, you’ll find sites that fit every camping style:

Barton Park offers 123 campsites, including 102 partial hookup sites (39 of which are designated for RVs only), six standard walk-in tent sites, seven primitive sites, six hammock camping sites, and one group tent site that can accommodate up to 30 people

Feyrer Park offers a cozy experience with 20 partial hookup sites

Metzler Park has 89 campsites, including 60 partial hookup, 
17 tent only standard sites, and 15 primitive sites, with 10 of those being walk-in for a more rustic experience

Campsites may be reserved up to one year in advance at reservations.clackamas.us/. While weekends in July and August tend to book quickly, you’ll often find availability during mid-week stays and throughout May, June, and September—a perfect time to enjoy the outdoors with a little more room to spread out.

Whether you’re looking for a quick hammock hangout, a family RV adventure, or a quiet tent getaway, Clackamas County’s campgrounds invite you to experience summer the way it was meant to be—relaxed, playful, and surrounded by nature. County parks page

Libraries in Clackamas County (LINCC) is a network of 11 city libraries and two operated by the county, Gladstone and Oak Lodge.

County residents are free to use any of the libraries. They all share a single catalog, so you can borrow books and have them delivered to your neighborhood library for easy pickup.

The libraries host fun, free events for adults, children and teens, including storytimes, game nights, book clubs, crafts, music and dance performances, genealogy events and basic computer classes. www.clackamas.us/lib

North Clackamas Parks and Recreation District, in partnership with Clackamas County, is bringing new life to the former Concord Elementary School site in Oak Lodge. By fall 2025, the community can look forward to a beautiful new park featuring a fully accessible, nature-inspired playground, splash pad, and green space for all ages. The partially renovated school building will become a welcoming community center, offering space for events, programs, and gatherings (hours of operation will be based on events and programming). Additionally, a brand-new, larger Oak Lodge Library is being built to better serve the community’s evolving needs.

These three interconnected facilities will create a vibrant hub for recreation, education, enrichment, and community connection.

Stay tuned for updates as this exciting campus takes shape! ncprd.com/concord-property-project

Find a park or trail

North Clackamas Parks and Recreation District boasts 36 developed parks, 7 natural areas, and 6 miles of Trolley Trail, providing ample opportunities for outdoor activities and connections to nature. ncprd.org/parks-and-trails

Just keep swimming

North Clackamas Aquatic Park, owned and operated by the North Clackamas Parks and Recreation District, is an indoor, year-round water attraction with a wave pool, water slides, diving board, kiddie pool, toddler splash zone, lap pool, hot tub and 26-foot rock wall. Also offered are swimming lessons, aquatic fitness classes and party rentals. ncprd.com/aquatic-park

Clackamas County is home to some amazing restaurants! But when you go to a restaurant, how do you know it’s safe to eat there?

Most restaurant owners have the same goal as the Clackamas County Public Health Division—to make sure that food served is safe and won’t cause foodborne illnesses. Our environmental health inspectors help them achieve this goal through routine inspections.

Inspectors check things like refrigerator and freezer temperatures, food labeling and expiration dates, temperatures of cooking meats, handwashing practices of food workers and more.

Environmental health inspectors don’t only inspect restaurants—they are also out there making sure food carts, pools, hotels and childcare facilities 
are safe. Find inspection results here

Report foodborne illness or unsafe conditions here

All food carts (mobile food units) must be licensed by the Public Health Division. This includes carts, trailers, trucks, drive-through coffee stands, and kiosks.

A Public Health plan review is required when you are:

• Opening a new cart

• Remodeling (adding, removing, changing or replacing plumbing, electrical or structural items)

• Changing ownership (for carts out of service longer than six months)

• Adding to or changing your menu needs to be approved by the Public Health Division and may require a plan review in some cases

Contact Environmental Health at eh@clackamas.us or 503-655-8384.

Clackamas County’s Leaders in Sustainability certification program provides workplaces of all sizes with guidance and recognition for meaningful achievements in sustainability practices. Find certified business and learn more at clackamas.us/recycling/work/getcertified.html

Free signage and guidance

Workplaces in Clackamas County are required to recycle and provide guidance to their employees on 
how to do so properly. For free signage and guidance, contact a sustainability advisor today at greenbiz@clackamas.us or 503-742-4458.

Separate food from trash

Many food businesses (e.g., restaurants, grocery stores, etc.) are required to keep food scraps out of their trash. Get free resources and assistance from our sustainability advisors at greenbiz@clackamas.us or 503-742-4458.

Bring your own containers

Customers in Oregon can now bring their own containers to participating restaurants, food carts, grocery stores, and other retail food establishments when purchasing food, grabbing to-go orders or packing up leftovers. Reusable containers save businesses money, reduce waste, and make sustainability-minded customers happy. www.clackamas.us/recycling/work

Starting July 1, 2025, Oregon’s recycling system will begin its largest upgrade in decades. Brands like Amazon, Unilever, and Proctor & Gamble, will invest in Oregon’s recycling system.

While Clackamas County won’t see much change in the beginning, the impacts will be significant — upgraded recycling infrastructure, increased transparency, and a statewide recycling list — with more improvements to come.

When we all reduce, reuse, and then recycle right, we conserve natural resources, prevent pollution, and create jobs. www.clackamas.us/recycling/rma

Composting at home can be easy, fun, and beneficial to your yard and garden. 
www.bit.ly/metrocomposting.

Owners and managers of apartment, condo, and mobile home communities in Clackamas County with 5+ units are required to provide their residents: (1) access to recycling and (2) recycling education at least once a year. Free signage, flyers, and assistance is available at wasteinfo@clackamas.us or 503-557-6363 (option 5). www.clackamas.us/recycling/home/multifamily

Event organizers — don’t forget to borrow free recycling containers to collect deposit bottles and cans at your event. Recycle and fundraise at the same time. www.clackamas.us/recycling/events

Don’t despair, repair

Join us at these free community events where skilled volunteer fixers and those with broken items (small appliances, clothing and more) come together to share repair skills and extend the life of our stuff. www.clackamas.us/recycling/repairfair

Help your school reduce waste

Start by scheduling a free food waste audit with Clackamas County Sustainability & Solid Waste. 
Contact wasteinfo@clackamas.us or 503-557-6363 (option 4). Waste reduction mini-grants are also available to schools. Learn more and apply at www.clackamas.us/recycling/schools#mini-grants

40% of food grown is wasted

Save money and resources: Learn storage tips and tricks at www.clackamas.us/recycling/foodwasteprevention and don’t let good food go bad in your home.

Printable Recycling Guide

Available in multiple languages, this printable guide will help you better understand what kinds of recyclable waste go where. Get yours now

 Protect fish and wildlife in 89-acre natural area

The Clackamas County Board of Commissioners makes appointments to more than 40 boards and commissions on a wide range of topics. Some examples of advisory boards include:

• Aging Services Advisory Council

• Committee for Community Involvement

• Community Homelessness Advisory Board

• County Budget Committee

• Fair Board

• Forest Advisory Board

• Historic Review Board

• Mental Health & Addictions Council

• Tourism Development Council

• Veterans Advisory Council

www.clackamas.us/community/abc

The Board of County Commissioners sets county policies, establishes departmental budgets, and has the right to send countywide measures to the ballot. The public is welcome to provide comment to the board at any Business Meeting on Thursdays.

Register online for public communication via Zoom; if you are coming in person there will be a blue card at the door to fill out.

For more information about presenting effective testimony at board meetings, visit our website at 
www.clackamas.us/bcc/testimony.html

There are three established hamlets: Beavercreek, Mulino, and Stafford. If you live in one of these communities, get involved with your neighbors!

Each hamlet has unique goals and activities, but they share a common interest in retaining the flavor of their community, promoting activities to benefit the community, working with the county and other organizations, and providing their residents increased access to information about the county. www.clackamas.us/community/hamlets-villages

Volunteering raises everyone’s spirits, and there are opportunities to fit any schedule. Some options include:

• Clackamas County Dog Services

• Meals on Wheels

• Money Management Program

• Senior Health Insurance Benefits Counseling (SHIBA)

• Senior Companions

www.clackamas.us/guide/volunteering-and-getting-involved

Jennifer Dalglish | Law Library Director

Years with the county? 23

What do you do in your role? I manage all aspects of the Clackamas County Law Library providing equal access to legal information and resources for everyone.

What’s your favorite thing about your job?  Helping people is my favorite part of my job. It’s very rewarding to have a patron come back and tell me about how the assistance we provided helped them win their case.

What is the most interesting thing about your position?  The most interesting thing about my position is that no day is ever boring and, most definitely, never the same. The Law Library is a high-tech, high-touch atmosphere with lots going on at all times.

Abbey Bowman | Resolution Services Manager

Years with the county? 5

What do you do in your role? I help people get to the root of their conflicts and guide them through conversations to find shared solutions. These outcomes last longer and work better than legal or punitive options.

What’s the most interesting thing about your role? Being a leader 
lets me create change from the inside out. I use my role 
to support equity and improve access to services; even small steps can make 
a big difference.

How do you help the people of Clackamas County? We offer mediation services for families, tenants and landlords, small claims, neighbors, youth in the justice system, and workplaces. We also provide training and support for conflict resolution in the community.

Ritch Marvin | Video Network System Specialist

Years with the county? 24

What do you do in your role? I’m responsible for planning, purchasing, maintaining, and repairing all equipment for the county’s government channel (ClackCoTV) and YouTube channel. I also shoot and edit video and photos, produce live meetings and events with the BCC, and serve as the drone pilot for ClackCoTV.

How do you help the people of Clackamas County? I help keep them informed and contribute to transparency by making live meetings and informative videos easily accessible.

What’s your favorite thing about your job? I get to do a lot of troubleshooting and problem solving, which keeps the job challenging.

Andrea Hall | Sr. Code Enforcement Specialist

Years with the county? 27

What’s one thing that’s misunderstood about your job? I don’t believe that citizens understand that our philosophy really is to first take the approach of voluntary compliance before taking enforcement action. We prefer to work cooperatively with property owners to resolve a violation and only take enforcement action 
when necessary.

What’s your favorite thing about your job?  My favorite part of my job is that I seem to always be learning new things.  Code and ordinances change, so I must keep up with that new information, and even after all these years, a case will be assigned to me that I’ve never dealt with before, so I get to learn how to handle the situation.

What is the most interesting thing about your job? My wide variety of job duties.

Victoria Mendez | Source Control Specialist

Years with the county? 3

What do you do in your role? I wear many hats in this position—handling industrial sampling and discharge permits, writing enforcement, monitoring surface water, storm chasing and sampling, plus outreach and education.

What is the most interesting thing about your position? The treatment process is magical—water comes into the plant filled with harmful pollutants, and through a series of carefully managed steps, we transform it into something clean, safe, and ready to return to the environment.

What’s your favorite thing about your job? I love my team and the work we do, protecting public health and the environment.

Gus Bedwell | Human Services Supervisor

Years with the county? 3.5

What do you do in your role? I help veterans and their loved ones successfully navigate the VA Disability Compensation and Pension Benefits process.   

What’s your favorite thing about your job? Helping veterans understand the VA process and get the benefits they deserve at a time when they are struggling the most with their challenges from 
the military.

What’s one thing that’s misunderstood about your job? We are not the VA. We’re accredited veteran service officers through the federal VA, working on behalf of Clackamas County. Also, 
while there’s no cost to veterans, our services aren’t “free”—they’re made possible by your service and by taxpayers who value and support our mission.

To learn about jobs at Clackamas County, visit our jobs page